Design Within Reach is a well-regarded furniture store known for its friendly and knowledgeable staff. Customers have had excellent experiences with the employees, such as Mariah, Louine, Ray, and Nikoo, who are approachable and provide helpful guidance. The store maintains a no-pressure atmosphere and is organized, making shopping pleasant. During a recent in-store sale, Louine assisted a customer in selecting the right chair, addressing specific needs related to back problems. Delivery was timely and hassle-free. Customers appreciate the clear communication regarding product availability and expectations, especially in light of current supply chain challenges. Overall, Design Within Reach is recognized for its solid company representation and commitment to customer satisfaction, making it a preferred destination for furniture needs.
Ray greeted my husband and me who were considering the Eames Tall Lounge Chair and Ottoman. He couldn’t have been nicer or more helpful. Super pleased with the customer service today.
September 2020
Salesperson was very patient and helpful with us. Love all 8 dining chairs and Saarinen table was worth the wait
September 2019
(Translated by Google) I am new to Danish furniture, and the sales manager is a skilled and surely valued shop ... Overall, the furniture is comfortable and luxurious.