“Dead PC, which getting power to the motherboard but the computer wouldn't power up. Asked to diagnose but not repair, as it was an old machine and a new computer would be less than repairs most likely. $60 fee.
They promised to call later that day or the next to tell me what they found initially. I had to call to check after not hearing back. They were ordering a new motherboard to test with. Good troubleshooting, but not what I asked, for a 12-year old machine.
I declined service, but will say they did seem to know what they were doing.”
“The ubreakifix at 3510 Connecticut Avenue provided great service, repaired my Galaxy screen in less than 2 hrs, then brought in my wife's phone, and they provided a new battery in short order. Jordan and Candice did a great job. Friendly, expert and accommodating.”
“Quick and friendly service. The screen on my iPhone 8+ cracked. Bummer! The technician cheered me with his pleasant attitude and skilled ability to restore my screen to like-new condition. I was quoted $80 over the phone. No appointment, the total cost once finished was $85 plus tax, which amounted to around $95. I am a satisfied customer. Thank you -- grateful that H&M FIX exists!!!”
“Quick response, quick diagnosis pretty accurate but I fixed the dratted beast rather than replace the recommended part. It works (though grudgingly at times) for now and a several hundred dollar repair or $1k+ replacement has been postponed.”
“Antonio was superior in fixing my relative's phone. She thought the only solution was to buy a new phone, but the phone only needed a new screen! You want to come here as they are very serious. You will not regret it. Great staff. Very good and caring! Gracias!”