Embassy Row Shell Service Shop is a trustworthy and professional auto repair and service business. Customers appreciate the friendly and respectful staff, who are always ready to help with a smile. The garage is clean and well-maintained, creating a welcoming environment. The team at this shop is known for being honest and straightforward, providing clear guidance on vehicle issues and fair prices. Many customers have used this shop for a variety of services, including tires, brakes, oil changes, and engine diagnostics, often receiving quick and efficient care. The staff go above and beyond, helping customers find affordable solutions for their vehicle needs and offering free inspections and advice. One customer shared their positive experience when their car was targeted for theft, and the team, especially a technician named DJ, went out of their way to help. DJ managed to move the car from a difficult parking spot, sourced rare parts quickly, and installed them to get the vehicle back on the road faster. Customers also highlight the small auto shop attached to the Shell station, where the owner is polite, professional, and genuinely helpful, even assisting with minor issues like tire inflation without upselling. Overall, Embassy Row Shell Service Shop is highly recommended for reliable, honest, and caring auto service. Whether for urgent repairs or routine maintenance, customers feel confident that their vehicles are in good hands with this business.
Have been using them for a year now for tires, brakes, oil change, etc. Very professional and straight forward and prompt.
November 2022
This has been my best experience at a mechanic in my 18 years in D.C! Tommy took my car in immediately when I brought in. He even took the time to explain to me what was wrong with the car and walk me through what was happening.My experience here was such a relief to know Me and my car were in good hands. I recommend this... read full comment
November 2022
The mechanic was very friendly - my car started breaking down while I drove and he was able to get me in immediately. I was there as a single woman an he totally could've price gouged me but he didn't Really kind and honest - even fixed my AC for free on top of my engine issue.Services: Auto engine diagnostic
