Giant Pharmacy is recognized for its professional and knowledgeable pharmacists who are willing to help customers and provide a better experience than nearby alternatives. Customers praise the pharmacy for being helpful, fast, and caring, with staff members going the extra mile, such as applying coupons that save significant amounts on prescriptions. The store has a friendly and welcoming atmosphere, and the staff are generally polite and attentive. In addition to pharmacy services, Giant Pharmacy features a large supermarket section with interesting space-saving designs and a variety of food options. The store offers a self-serve wing bar with popular items like mac and cheese, honey wings, and self-serve soup, which is appreciated since many supermarkets have discontinued such offerings. Customers enjoy selecting their quantities and appreciate the quality cheese selection comparable to Whole Foods. However, some product shortages are noted, particularly in cat food, and the store does not sell 3-way light bulbs. The store also includes a pharmacy area where customers can shop with WIC checks. While staff are generally helpful and patient, some customers have faced challenges, including confrontations with other shoppers. An incident involved a customer being verbally harassed by an elderly lady while trying to complete a WIC transaction, with some store staff present but not intervening. Despite this, there are staff members who are exceptionally patient and helpful, demonstrating that customers should be treated with respect and kindness regardless of the situation. Overall, Giant Pharmacy provides good pharmacy services, a diverse supermarket experience, and a generally helpful staff, though occasional issues with product availability and customer interactions are noted.
