About Hertz Car Rental - Washington Dc Union Station - H Street North East
Hertz Car Rental - Washington D.C. - Union Station offers a wide selection of vehicles, including luxury and sports cars, SUVs, EVs, vans, and trucks, for a seamless car rental experience. Customers can book online or through the free Hertz app, and the service at this location is generally praised as excellent, with helpful staff like Carter and Jacinta going above and beyond to assist renters. While the location can be a bit tricky to find, with signage inside the station being described as challenging, the overall experience is positive. Renters appreciate the ability to avoid long lines at the airport and the clean, well-maintained vehicles provided. Despite some initial issues, the staff is quick to resolve any problems and ensure customers are back on the road in no time.
NO CARS! Booked a car well in advance. Paid! Got there and they said oh we don’t have ANY cars. This is not the way to do business. Avoid this location.
June 2026
Probably the worst car rental experience ever. This is now the 4th time in a few months you show up and they have no inventory. Get your act together. Stay away from this Hertz.
June 2026
Employees have no idea what they are doing. I was charged more after I asked how much for an extra day…Manager David was not accepting responsibility for the employee mistake and did not adjust the rate
