Car Rental in Washington, DC

23 locations found near Washington

“We had such a great experience with this company. Max was our chauffeur and was so kind, on time, and made us feel very welcome and drove us around safely. We have had such a hard year. I have been battling cancer and my husband wanted to make this night memorable with our 2 children. I didn't have the strength to be able to do a lot of walking. Had we driven ourselves, we would have to park miles away from the stadium in D.C. I am so happy my husband Kevin made this happen. Max was so empathetic and just a pleasure to talk to. We will plan to do this again in the near future for sure! We highly recommend this company and we have no complaints whatsoever. Everything was perfect. Thank you Max and Presidential Limousine, for a night that we will never forget ❤”

4.7 Superb152 Reviews

“The manager there is a great guy and does his absolute best to accommodate everyone who walks into Avis. Unfortunately Avis and Uber has some logistical issues, but he ensures he explains what’s going on. Great people, great location.”

3.7 Good144 Reviews

“The young lady at this branch is very professional and efficient. She made the whole experience go smoothly and she was very helpful and friendly. Will definitely keep going there when I need a rental”

3.8 Good176 Reviews

“The staff ( Victor and Anthony) is very professional and will go above and beyond to help make sure your rental experience with them is nothing short of amazing!”

3.5 Good168 Reviews

“I had a fantastic experience with Enterprise at 1110 14th St NW. From start to finish, everything was hassle-free.
The manager, OB, was absolutely outstanding — friendly, clear, and genuinely helpful. He made the pickup process quick and easy, and the drop-off was just as seamless. I felt truly taken care of the entire time.
If you’re looking for reliable service and great customer care in DC, this location is the one to choose. Highly recommend!”

3.6 Good189 Reviews

“I’ve used a lot of car rental companies and locations and this one has stood out as the best. I have been numerous time and generally have friendly service and a very short wait time, if any. The main “con” of this location is the more limited hours, but it’s a small local office, so you can’t blame them. I use this location and I use Enterprise whenever i can.”

3.6 Good185 Reviews

“I had the pleasure of renting from this location for the first time...

I was surprised about the professionalism from the weekend staff to the week day staff... Even the gentleman that was cleaning cars in the back was very kind when he saw I wasn't feeling well.. I will rent again!!

I also Love Cat!!???”

3.7 Good118 Reviews

“The representatives at the Georgetown Enterprise location are terrific. Martha and Stephanie made our experience pleasant. Happy to recommend their professional service to everyone.”

3.8 Good102 Reviews

“After Hertz left me stranded despite having a reservation, I walked over to the Enterprise counter feeling stressed and worried that I was going to miss my mom’s oncology appointment. Gia and Breanna immediately stepped in to help. They were incredibly kind, compassionate, and professional from the moment I approached the counter.

They found me a vehicle right away, worked with me on the price, and completely turned around what had been an awful experience. They treated me with genuine empathy and made me feel like they truly cared about helping me get where I needed to be.

Gia and Breanna are outstanding representatives of Enterprise, and because of the way they handled such a difficult situation, they’ve earned my future business. Thank you both for going above and beyond when I needed it most!”

3.3 Good192 Reviews

“Excellent service from this location. No other dealer in the area had inventory and turned us away. Shawn went out of his way to get me a vehicle at reasonable price instead of going to the airport for my last resort where prices are triple. Shawn and Mike are incredible employees who take pride in customer service.”

3.2 Average162 Reviews

“Thank you so much for accommodating me last minute. I appreciate your professionalism, attention to detail and promptness. I am more than satisfied with your services and I will be booking again. -Venessa”

5 Superb7 Reviews

“Pen Quarters is absolutely one of the best places to visit When renting a car with Avis. The customer service is always awesome and they are always on point making sure the customer is well-taken care of and what best suits heir needs. I really appreciate them.”

3 Average56 Reviews

“I really could not have asked for better customer service or a better vehicle! Renting from this company alone will make you feel on top of the world and to get a beautiful car to match I felt unstoppable. I will be renting here again without question.”

2.3 Poor5 Reviews

“I've rented for years pretty frequently here and always have a good experience. I like to try different cars and they often have many options here. Also, the staff is the best! They have a lot of experience, are super nice, and always try to help you with any issues. Recommended”

2.8 Average96 Reviews

“I am so pleased with the service at this Avis-Budget! Over the past several months I rented cars numerous times to visit my mother who was ill. Jamie Jones and his staff were alway so friendly, kind, and accommodating. The cars were always clean and ready to go and pick up/drop off was easy. During a rough time in my life, this shop was so pleasant to deal with, even when I was late returning. Many thanks!”

1.3 Poor18 Reviews

“I had no issues picking up a car on a Saturday morning and returning after hours Sunday night. Super convenient location inside of Union Station.

To pickup, follow signs for rental car pickup/busses. Avis and Budget are in a different area than other rental car companies but you’ll seen signs. The last step is to take elevator 3 up and it’ll let you out at the Avis booth.

I was delighted to find out they actually do allow after-hours returns (I thought I was going to have to return at DCA). When returning, enter the garage on H street and make sure you use the rental car return lane. After entering, signs are pretty clear to take you to the Avis return area.

If you’re returning after-hours, you’ll just leave your car as close as you can to the Avis entrance. They seem to use a car to block off the actual entrance so you just park behind that. Lock your car and toss the keys into a lockbox.

My return was processed the following morning, 4 minutes before they officially opened.

The only note on after-hours returns is the elevator to go back down to the bus level might be turned off. You just have to take the stairs down one level and there will be an escalator from there.”

2.7 Average231 Reviews

“I have been renting cars every weekend for the last several months. The E Street location is walking distance so it is very convenient. I want to thank Stephon, the service agent I most worked with. His customer service was exceptional, the car I reserved was always available. Thank the E street team for great customer service!”

2.4 Poor153 Reviews

“Tina saved my life!!! This location in general saved my life. This was the best experience I’ve had, and I was in a very stressful situation where I needed a rental to get home and Tina helped me with absolutely no problem. She put my nerves at ease and got what needed to be done FAST. Give Tina a raise!!!!!!!”

2.1 Poor170 Reviews

“Renting from Hertz on 1919 Connecticut Ave NW, Washington DC is a pleasure. I always receive excellent customer service from Rolando and Justin. Continue smiling guys. You’re the best.”

2 Poor154 Reviews

“I’ve picked up vehicles from the 19th & L Street location many times, and I’ve never had a problem with the customer service. The employees have always been courteous, friendly, and professional.
This time was no different when it came to the service. My only issue was that the backup camera went out on the vehicle. Other than that, everything was good and I had no problems with the experience.”

2.1 Poor207 Reviews

“I was pleasantly surprised how easy the process was of renting a car was thru Hertz. Pick up and drop off was a breeze. I’ve had some awful experiences at my local Hertz offices. Being a Hertz Gold member simplified the process! My name was on a board saying my vehicle was ready. I had several vehicles to choose from. The SUV I requested wasn’t there at the time but they quickly brought one around. I will definitely rent from Hertz at DCA again!”

2.2 Poor352 Reviews

“This was my first time renting with SIXT, and Jason made it a great experience. From the moment I arrived, customer service was great, professional, and genuinely helpful. He took the time to answer my questions, explained everything clearly, and made the entire rental process quick and easy.

Great customer service is hard to come by these days, and Jason definitely delivered. I’ll be using SIXT again for future rentals and will recommend the company to family and friends.”

2.1 Poor290 Reviews

“I did not get the car that I wanted, it was the only option at a equal range but the car grew into me as I kept driving it and I completely enjoyed it days after driving it so I was completely satisfied with my rental and I would definitely rent from them again”

1.8 Poor296 Reviews

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