Metro Motor is known for honest, affordable, and fast auto service and repair. Customers report that the technicians are extensively trained and equipped to handle everything from flat tires and check engine lights to major repairs, getting vehicles running like new again. The business is praised for going above and beyond, even working customers into the next-day schedule for immediate needs. They provide clear explanations of recommended service. While most experiences highlight exceptional customer service, some notes mention occasional front desk confusion and unsmiling staff, though repairs are completed in a timely manner. The shop offers practical conveniences like free Lyft rides and concierge car pickup and delivery in surrounding neighborhoods. Customers describe the work as quick and honest for a reasonable price, leading many to highly recommend Metro Motor and state they will return.