PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for pets including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the variety available both in-store and online, with the convenience of picking up orders within two hours. The grooming services are especially highlighted, with many reviews praising the kindness and professionalism of the groomers. Staff members, like Nunu and Mia, have been noted for their exceptional care and skill, making a puppy's first grooming experience a success. While grooming is a strong point, some reviews mention mixed experiences with in-store staff. However, many customers feel welcomed by the helpful and knowledgeable associates. The store is often described as clean, well-stocked, and easy to navigate. Notable team members, including managers Michele, RJ, and Alex, receive commendations for their leadership and customer service. Customers are generally satisfied with their shopping experiences at PetSmart, finding a good selection of products at fair prices. Though there are minor issues with stock levels, particularly in the collar section, shoppers often leave with more than they intended due to the appealing offerings. Overall, PetSmart is seen as a reliable destination for pet supplies and services.
Great selection of pet supplies and the staff is always friendly and helpful! I found everything I needed for my furry friend and even got some great advice on grooming. It's always a pleasant experience shopping here!
April 2026
The employees are very nice here. I always miss the superworms. They sell out a lot.
April 2026
One of the best petsmart close to my house I always find everything The staff is nice I bring my dogs today for Easter Day and was good too