TD Bank, known as America's Most Convenient Bank, is one of the largest banks in the U.S., serving over 8 million customers with various banking products and services across more than 1,200 locations. The bank is recognized for its fantastic customer service, with employees often described as kind and professional. Customers have praised individuals like Natasha Johnson for her upbeat demeanor and her ability to guide them patiently through banking processes, making experiences as pleasant as possible. However, some reviews mention long wait times, which can detract from the overall experience. Customers express a desire for improved staffing at certain branches to alleviate these delays. Despite this, there are many positive interactions, such as those with staff like Jason Gutierrez, who go above and beyond to resolve issues. Overall, TD Bank is appreciated for its friendly staff and commitment to customer service, though improvements in staffing are needed for a smoother experience.
Hey how are you doing? I would just like you to know my name is Renia Sweets, I been coming to Td Bank for 20 years.The Gentleman and ZLadies are so Professional. Always make me fill special especially Nick Young And the Other Gentleman that works with him.
April 2024
Crummy Bank. Don't let the interior fool you.
Staff loves to leave you waiting. Three tellers and one manager behind the counter, but only one person being served at any given time.
Rude and dismissive to TD customers.
May 2023
I am waiting at Their drive thru line for 20mins now. 1st person came says will get back to you, 2nd person says he has to get someone to help him, and now I am just left waiting. This is not 1st time with long delays but service here is slow and inadequate.
