TEFCU is praised for its excellent customer service and professional staff. New members report positive experiences, particularly highlighting Ms. Toogood's helpfulness in securing auto loans and providing guidance during visits. Customers appreciate the pleasant and professional demeanor of staff members like Kiara and Ms. Calloway, who have consistently offered exceptional service over the years. Ms. Angelica is noted for her informative assistance with credit card issues, while Mr. Daunte Green is recognized for his patience and dedication in helping members open accounts. Overall, TEFCU is seen as a reliable and customer-focused credit union, with staff committed to ensuring a positive banking experience.
Im a new member at TEFCU and Ms. Toogood made sure I got the best help securing my auto loan. She was professional and a great conversationalist.
May 2024
I had a wonderful experience with Kiara the other day. She was so pleasant and professional. Ms. Calloway has been her same phenomenal self for the 20 plus years I have been banking here. She always a delite to see. Keep up the good work ladies!
May 2024
Ms Angelica was a wonderful help, very informative and great customer service. She understood my concerns and was able to explain in detail what was happening with my credit card experience and assured me that things would be resolved soon.
