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“I was im pressed by a young man Alex, who upon entering store politely said ill be with yoy shortly. I looked around the store to see how organized and clean the store was. It tells me they take pride in what they do. A rare occurrence in this day and age. Kudos!”
“Really nice service and very polite. I came to the store and they handled my packages right away, even though there was a little line they open second one to expedite the service.”
“Taking off one star just because the UPS Store advertises itself as the notary store, but I couldn't find anywhere that posted the odd hours for the notary. It is not everyday. But the staff were friendly and gave me a suggestion on where I could go to get what I needed!”
“Tabatha is a star employee at this store. I watched her multitask, greet customers while being extremely pleasant, help customers, and still manage the staff. She was a one woman machine who basically worked the entire store by herself, even though there was another employee nearby. She alone has earned all five of these stars.
However on 11/7 at about 10:15, I was “helped” by someone who clearly did not want to help me. He wouldn’t even stand up to scam my QR code to ship my items back to Amazon. I had a heavy object strapped to my back, it would have been nice if he would have been thoughtful enough to just stand up to scan my code instead of prompting me to reach. I even asked him if he could just stand to scan the code and he just continued sitting. I’m sure you have this on camera and can see for yourself. This is the service I usually get. ?”
“I am so glad to have this UPS store near my home. It has been so convenient and the employees are amazing! They are extremely knowledgeable, professional, and very personable. Scotty has helped me out on multiple occasions, once with getting my shipping and passport photos and another time with notarization of important paperwork. He was very patient and was able to accommodate all my needs. Harry is also another amazing employee that I have worked with and observed. He is one of the younger members of the team but still very knowledgeable. He is always enthusiastic to help and I have seen him dealt with two very frustrating customers on different occasions without losing his smile and positivity. I even felt really bad for him. I know that I can come to these guys for help and they will be able to sort it out.”
“I live in Houston and had a package that needed collecting from just down the street from this UPS Store in Washington DC. I spoke with the manager (Janiya) who did me a HUGE favour and actually went down the street and collected the box during her off hours and then took it back to the store to affix my shipping label. Service like this is just so rare these days. Cannot say enough nice things here.”
“To the Industrious Gentlemen of the Brown Coach
When Prudence calls, and Time is fleet,
’Tis best to trust those nimble feet
That, clad in brown, through rain or snow,
Bear parcels where they’re bid to go.
In Takoma’s bounds, I’ve plainly seen
The neatest shop, kept bright and clean;
Where order dwells, and smiles abound,
And every clerk is duty-bound.
Their scales are true, their ledgers right,
Their pens do dance from morn till night;
They seal thy goods with tape secure,
And swift dispatch shall thee assure.
Mark well, good friends, this maxim sound:
A trusty ship is swiftly found
When man and method work as one—
And thus is all their labor done.
So send thy wares by UPS,
And rest thy mind from all distress;
For in this Park of Takoma fair,
No swifter hands, nor kinder, there.”
“Mitchell and the UPS team at this location provides excellent customer service despite the fact this store is always busy. I am grateful they are in the neighborhood. Thank you!”
“Jen and Deondre went above and beyond while assisting my family with printing documents and mailing an important letter. The process was lengthy and took over an hour, yet they remained patient, attentive, and incredibly diligent throughout the entire experience. Both Jen and Deondre were knowledgeable, professional, and courteous every step of the way. Their outstanding customer service truly made a stressful situation much easier. I would highly recommend this UPS location to anyone seeking reliable, professional, and compassionate assistance.”
“Donita was so helpful getting my package put together and making sure my items would arrive safely. She was friendly and kind!
There wasn’t much of a line when I got there but it definitely got busier. I think 4:30-5:30 is their busiest time, especially on a Monday so if you hate waiting I’d plan around that!”
“Great service and even better staff. They handled my shipping quickly and helped me print a couple of large New Year’s party photos that turned out beautifully. Fast, helpful, and reliable. I’ll definitely be back! The two woman are fantastic and charming even with the store busy.”
8:30AM - 6:30PM
3220 N St NW, Washington
Shipping Centers
“Had a great experience today — the staffer that helped me (a libra millennial queen ?⚖️) was friendly and professional, and super efficient. Thank you for making a lunch break work errand so easy and enjoyable!”
“I love shipping all my packages from this location. Staff are friendly and great, especially Anita! She handled all my domestic and international shipments very well. Shoutout to this lady - if I could give 10 stars, I would because of her!!!”
“When I tell you this team pulled through for me! I had a binding nightmare with ABC Imaging here in DC - very difficult people to work with - but this FedEx group they are amazing. Pulled together a project last minute for me and when I say project I mean 20 bound books in 24 hours. Absolutely amazing work. I will be using them as my main printing in DC from now on!”
“The young man greeted me before I got to the counter. He walked over to speak with grandson and gave him stickers. My grandsonson gave him a fist bump. He was so kind and he handled my business in a professional and timely manner. So impressed by his demeanor.”
“I had an outstanding experience dropping off a package of important documents for international shipment. Rosa was very patient -- making sure that I had all of the necessary paperwork in order. I will definitely be back. Thanks!”
“We have ordered multiple things at this store for work. Staff are friendly and easy to work with (shout out to Joe)! Signs, cards, and handouts have all looked great. They are our to-go for printing needs.”
“I want to give a shout out to Roniece, Nija and the staff at this location. I needed some timely prints for Mother's Day. Roniece was very helpful and patient, lol. She did a very good job explaining the different print size options and how each photo would look. All in all the photos were professional quality. I recommend this FedEx location for all your print needs.”
“FedEx Office went above and beyond for me during a very difficult time. I needed help printing and preparing funeral programs and other materials for a service — something I had absolutely no experience doing — and their team was incredibly patient, kind, and knowledgeable throughout the entire process.
They walked me through formatting, paper options, sizing, and made sure everything looked beautiful and professional. What meant the most was that they even stayed late on a Friday night to help me finish everything so it would be ready for the next day. That level of care and dedication is rare.
During an emotional and stressful time, they made the process seamless and supportive. This is by far the best FedEx in DC. I am so grateful for their help and would highly recommend this location to anyone needing thoughtful, reliable service.”
“Only place I could find a notary available all day. Other stores don't easily indicate when the notary will be available, which was frustrating. Fast and easy service, would ? recommend! Also the guards in the Ronald Reagan Building were very helpful and friendly.”
“Fantastic service! I placed an order to print a poster this morning and the team at this location had my job ready within 3 hours. They were also very kind and helpful when I went to pick up my order. The store manager (Dwight, I believe his name is) was excellent! I am very happy with the service!”
“I visited the M St. location for the first time today -- wow! The friendly clerk took my package, walked me through printing my drop-off receipt, and wished me a blessed day. I was in the store maybe two minutes. Thank you for an easy, pleasant experience.”
“Thank you Sarah and Gloria (The Store Manager) have been really very helpful ! And guided me along which poster size would suit me well, especially within my budget ? Always had a smile ? on their face !”
“Stopped by to ship multiple packages and take passport photos. Staff was very friendly, helpful, and most importantly...fast. Ann Marie and Michael W. absolutely rock!! They have raised the bar for all FedEx locations.”
“Had a fairly smooth experience at around noon on a Friday. I was a little apprehensive before going in because of the bad reviews I had read and I had three large boxes to be returned, but I took a chance as it is very close to where I live. I am glad I did that.”
“Very helpful to me.Nrver judge a vook by its cover.The workers looked heavily worke but we're very helpful and friendly to me.Helped me get things done.Thanks again FED EX.”
“Had to print architecture drawings a few months ago, now menus. Darrell both times was so helpful and patient with me. Very happy to have this store in my neighborhood.”
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“Called the UPS store to see if I can get a document notarized. Learned that no appointment is required. Get it done in 5 minutes with a very friendly staff. Thanks, Michael!”