United States Postal Service
USPS,
Post OfficesHours:
4005 Wisconsin Ave NW, Washington DC 20016 Hours
About United States Postal Service
The United States Postal Service at 4005 Wisconsin Ave NW offers essential mail and package delivery services to millions of Americans, managing over 30,000 retail locations nationwide. This location provides walk-in passport services, with friendly and efficient staff, especially helpful during busy times. Customers appreciate the staff's patience and dedication, even when the post office is understaffed. The lobby is sometimes open for self-service only, such as during holidays, which can lead to issues like malfunctioning barcode scanners. Finding the location can be difficult due to its tucked-away position among other commercial properties. Some visitors report rude staff members and difficulty obtaining information, particularly regarding fingerprinting services. However, others commend the team for resolving issues promptly and going above expectations. The post office processes a significant portion of the world's mail and continues to innovate to improve customer experiences, offering services like passport processing and retail transactions.
Most Recent Reviews
June 2026
Location is dirty and a complete mess. With exception to two people, the staff are never present or also a mess and unprofessional. Even the simplest actions will take longer than the DMV. And prices have all increased of course.
May 2026
Have been waiting 45 minutes and the line has barely moved. A single employee trying to help dozens of customers. The automated machine is non-functional. Sad excuse for a post office.
May 2026
Has a free parking lot and very close side street parking. Covers a big area so usually pretty busy. The line moves though.
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Nearest USPS Stores
- Washington, DC
