United States Postal Service
USPS,
Post OfficesHours:
1215 31st St NW, Washington DC 20007 Hours
About United States Postal Service
The United States Postal Service location at 1215 31st St NW provides secure, reliable, and affordable mail and package delivery. Customer experiences at this post office vary. Some visits are fine with quick service and no long waiting, while the building itself is noted as beautiful. The staff receives mixed reviews; some workers are described as wonderful, kind, professional, patient, and providing five-star customer service, even taking time to converse and helpfully make suggestions. However, other experiences report a lack of courtesy, with clerks never smiling, never saying thank you, being on cell phones, and conducting transactions without a greeting. The location's contact information is a concern, as the phone number listed on the USPS website is not up to date or accurate for this specific branch, making direct contact difficult. The facility is also noted as needing more cleaning.
Most Recent Reviews
August 2026
Worst service ever. Postal worker worker closed at 1 for an hour lunch break she said. Refused to mail my package when I waited in line. Really really rude and terrible service. Never go there.
August 2026
Can you guys tell us how long you're all taking for lunch? Bcz one day I went at 3:10 it was closed today I went at 2pm today also closed can a USPS also close their office for lunch? Without updating the lunch break in Google Maps or in the office notice? They have an office hour notice, but there is no mention of lunch...
read full commentJuly 2026
Wild how horrible this place is. No one came to the desk for 10 minutes, when they finally did they said the system was down and they’re no way to ship a package. At the post office. Literally that’s the function of the place.
More Comments(115)
Nearest USPS Stores
- Washington, DC
