United States Postal Service
USPS,
Post OfficesHours:
1215 31st St NW, Washington DC 20007 Hours
About United States Postal Service
The United States Postal Service location at 1215 31st St NW provides secure, reliable, and affordable mail and package delivery. Customer experiences at this post office vary. Some visits are fine with quick service and no long waiting, while the building itself is noted as beautiful. The staff receives mixed reviews; some workers are described as wonderful, kind, professional, patient, and providing five-star customer service, even taking time to converse and helpfully make suggestions. However, other experiences report a lack of courtesy, with clerks never smiling, never saying thank you, being on cell phones, and conducting transactions without a greeting. The location's contact information is a concern, as the phone number listed on the USPS website is not up to date or accurate for this specific branch, making direct contact difficult. The facility is also noted as needing more cleaning.
Most Recent Reviews
May 2026
Rude staff, incredibly long wait times (huge line stood up here with no one answering our knocks for a long time), will hopefully never be back
April 2026
Between 9:05 and 9:15 four of us were waiting around for it to open and no one came.
April 2026
The lady who works here was very slow and rude, on tax deadline day there was only one person working.
More Comments(107)
Nearest USPS Stores
- Washington, DC
