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“I had a plumbing issue. The issue was a Moen PosiTemp tub faucet dripping hot water after being shut off. I called a plumber. He came and quoted $1750 to open up the wall to replace pipes.
I called PCH. John got on the phone and suggested I come see him.
John listened to the faucet’s symptoms and suggested to replace the faucet ($18) and replace the cartridge ($77). John provided easy to understand instructions.
Off I went and fixed the issue within an hour.
Go to PCH and ask for John before calling a plumber.”
“Love T.S. I routinely bath my dog at the location in Swedesboro and employees are always very friendly and helpful. Bath station is clean and stocked, not to mention a great price.”
“Good evening Family. I visited today to ask a question about a weed wacker for the front yard. I needed a plug for it and I couldn't find it in the house. Customer service called for assistance and the associate came and helped me with my issue. It turns out that all I needed was an extension card and I have one at home. I am so happy that I did not have to spend any money. I will return home with the weed wacker and see if the extension cord fits. It turns out that it does and I am so happy about that. I had a good experience here. Have a good night, workout, be active and mobile, fit and fabulous especially for people over the age of 50 years.”
“The best thing they have going for them is that they're not Lowe's. The customer service people at Lowe's are very very rude. However, the customer service of people at home Depot seemed to be non-existent. But when compared to very very rude I'll take it. I'd rather not be talked down to due to not being talked to at all.”
“Needed fifty five 16by16 pavers loaded and with no forklift in sight great young man named Leo jumped right in and helped me load all of them in my truck. Shout out to two ladies who helped out as well with loading carts and pushing them out. Sorry I didn’t get your names!”
“This week I visited the Home Depot in Wilmington to purchase a few items for a client project project that live close by After realizing that some of the materials I bought were too short, I returned to exchange them. Unfortunately, my experience at the customer service desk with Angela was one of the worst I've ever had at a Home Depot. She was very rude, unprofessional, and made me feel as though she had a personal issue with me during what should have been a simple return transaction.
Thankfully, the manager, Christi, stepped in to assist. The difference in professionalism was immediately noticeable. Christi was respectful, patient, and took the time to listen while I explained the situation. Even while I was speaking with Christi, Angela continued talking from the back, interrupting and making inappropriate comments. Christi had to ask her to stop because it was disrespectful and unprofessional.
Christi handled the situation with excellent customer service and completely changed what could have been a terrible experience. Because of her professionalism and willingness to help, I decided to leave a 5-star review. Otherwise, my experience with Angela alone would have deserved only 1 star. Thank you, Christi, for representing the level of customer service customers should expect from Home Depot.”
“Joe was absolutely AMAZING today! He was knowledgeable, helpful, professional, personable and kind. We couldn’t find what we were looking for and the amount of time that he spent assisting us showed an outstanding level of customer service that you just don’t find anymore. The woman at Home Depot wasn’t even willing to walk to the aisle with us! Seriously, this guy deserves a promotion and I hope he is recognized for his work ethic. He was absolutely amazing!”
“MJ in Kitchen Appliances is the Man! He went above and beyond to help me out. I was ordering a countertop and there was one left and he went out of his way even after being off the clock to display great customer service. I would strongly recommend getting Appliances from this location.”
“Usually have what you need. I usually go to Ace for the customer service, they are the very best. But the home Depot here does not seem to have a huge turnover in personnel. Familiar faces abound and are reliable in knowledge of inventory and location.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Just about anything you need.
For household, remodeling, renovations.
And much more, but all of the stuff are not that knowledgeable and their particular departments.”