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“We had a great experience at BigCentric Appliance Store. Robert, our salesperson, was friendly, knowledgeable, and easy to work with. The products we were interested in were available on display, which made it much easier to see and compare everything in person.
There was absolutely no pressure to buy or to steer us in any particular direction. Robert answered all of our questions honestly and clearly, which we really appreciated.
The pricing was very reasonable, and they were accommodating with delivery scheduling as well. Overall, a smooth and straightforward experience. I highly recommend this store.”
“Simply amazing! Katie helped us pick out and purchase appliances for our kitchen renovation. We felt as though we were well taken care of in terms of very competitive pricing and terrific appliance selection. Katie is very knowledgeable and provided us with all the necessary information to choose the appliances that would work best for us. She went the extra mile by helping us complete all the rebate paperwork. We highly recommend Katie!”
“The washer I brought was a good price. The two problems I had was when I purchased the washer she give my the wrong width of the washer so it made the process longer to ready the delivery due to inaccurate information. Also I never received the call in the morning of my delivery with my two hours window for my delivery which was stated at the time of purchased.”
“Walked in to get a starter relay for an old Maytag fridge.
The employees were quickly able to find the part and have an replacement part on hand for a fraction of the price else where.”
“I had an idea of what I wanted when I went to the store in Philly. Laurel listened to me and offered to show me different pieces based on what I was looking for. I am so happy I agreed to her suggestion. I was indecisive and kept going back and forth about a couple of things. She patiently discussed everything with me, answered all my questions, and gave me several swatches for me to consider. She also emailed me the three different options I was considering. There was no pressure to purchase anything. Laurel was kind, patient, respectful, and an overall pleasure to work with.”
“Very helpful & courteous staff, no pressure, and a good selection, we were interested in Thermador appliances, and we did not have to ask about the special BOGO the manufacturer was offering, it was posted in the store. There was no run around. Our salesperson Judy did not try to upsell us an expensive warranty or anything else. We went to 5 stores, ABC was, by far, the best. You don't hear as much about them as you do some of the others, and I don't know why. We got straight talk, and a decent deal. They also deliver, install, and service what they sell.”
“Jaon and Shawn are the kindest, friendliest people are the store. Joe and Jill helped me choose what I wanted, it was affordable and I am a regular customer. I’ve NEVER been disappointed in these 4 years employees, they know me on a first name basis and treat me like family.”
“I found everything I needed and they're very good products but the price has got out of hand everyone's using covid-19 it's Creed corporate greed mismanagement of the stores you can walk the stores see the products that are damaged just by Fork trucks moving stuff around if there were more careful they can increase their profit by diamond ring less and bring the prices down plus the Isles are very very cluttered very bad for business and liability issues in my opinion but I don't mind it just store or stores or I can guarantee you they would be clean all the time and not cluttered we're causing a safety issue”
“Shiny sheet metal in the rough. I am not a sheet metal tradesman but I do know the value of the items I needed to purchase. They other supply stores are over priced on items you can buy at a trade specific store. We will leave it at that. Ferguson offers excellent pricing on all their products.Best overall, the customer service was excellent. I called, they had all the pieces as promised. The lady at the sales desk helped get everything I needed and brought it out for me.You don't get this type of service in those big warehouse companies or online.I am happy to find them and I will return soon.Anyone looking for HVAC items, Ferguson is your store.Outstanding experience!”
“This is a great place to get ideas. Some things are online only, but there is a lot to see here in the showroom. We did not make an appointment, but Christina was so friendly, helpful, and full of knowledge, and she helped us anyway after her last appointment ended. We were able to get a really great sale price on the item we were shopping for, and she followed up to make sure we were able to place the order.”
“(5 stars for what it is, not 5 stars compared to a NEW appliance store of course) We've purchased two refrigerators from H & N. Yes, they were a little older models, but very generously sized and very very cold. I think both were about $280 a few years apart. They delivered on time and were very courteous. Would recommend and would go back!”
“The best thing they have going for them is that they're not Lowe's. The customer service people at Lowe's are very very rude. However, the customer service of people at home Depot seemed to be non-existent. But when compared to very very rude I'll take it. I'd rather not be talked down to due to not being talked to at all.”
“I have been consistently impressed with the customer service at Best Buy in Springfield, PA. The team there is so professional, friendly, patient, and knowledgeable. Huge shoutout to Sanzidul, who sold me my laptop and continues to be my go-to professional. He goes above and beyond and has turned me into a very loyal customer. He recently helped me figure out a complex issue I was having with my laptop. Sanzidul was so helpful and patient and gave me the reassurance I needed that the issue would be resolved. And it was! Another shoutout to Haris, who came in to assist - he was so incredibly helpful as well! I will be returning to this location for all of my Best Buy needs!”
“They have a good selection of appliances and all kinds of mattresses, which was what we were looking for found a double sided pillow top queen mattresses set for $450. They also have a small selection of furniture. Unfortunately there was only one associate working today and it was busy with about 4 other people besides us, but he was friendly and tried to answer our questions in between helping others. We found what we wanted and if we had to wait a little bit to get the sale done so be it.”
“I walked in to the Concord mall Best Buy today with the intentions of canceling my Verizon plan due to their poor customer service. Luckily For Verizon, I met their representative Elijah Donald. Elijah is the standard for professionalism that Verizon( and bestbuy) needs. Not only did he help me with my issues and concerns. He was able to hook me up with an insurance plan and a new phone that was greatly needed. Best Buy has an All-Star working there and it’s definitely him.”
“Needed fifty five 16by16 pavers loaded and with no forklift in sight great young man named Leo jumped right in and helped me load all of them in my truck. Shout out to two ladies who helped out as well with loading carts and pushing them out. Sorry I didn’t get your names!”
“This week I visited the Home Depot in Wilmington to purchase a few items for a client project project that live close by After realizing that some of the materials I bought were too short, I returned to exchange them. Unfortunately, my experience at the customer service desk with Angela was one of the worst I've ever had at a Home Depot. She was very rude, unprofessional, and made me feel as though she had a personal issue with me during what should have been a simple return transaction.
Thankfully, the manager, Christi, stepped in to assist. The difference in professionalism was immediately noticeable. Christi was respectful, patient, and took the time to listen while I explained the situation. Even while I was speaking with Christi, Angela continued talking from the back, interrupting and making inappropriate comments. Christi had to ask her to stop because it was disrespectful and unprofessional.
Christi handled the situation with excellent customer service and completely changed what could have been a terrible experience. Because of her professionalism and willingness to help, I decided to leave a 5-star review. Otherwise, my experience with Angela alone would have deserved only 1 star. Thank you, Christi, for representing the level of customer service customers should expect from Home Depot.”
“Usually have what you need. I usually go to Ace for the customer service, they are the very best. But the home Depot here does not seem to have a huge turnover in personnel. Familiar faces abound and are reliable in knowledge of inventory and location.”
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“Just about anything you need.
For household, remodeling, renovations.
And much more, but all of the stuff are not that knowledgeable and their particular departments.”