“The experience was very knowledgeable and helpful thanks to Brian. Did an amazing job and couldn't ask for a better experience. And he had a great sense of humor, ty Brian..”
“I can not speak highly enough about Jason from furniture n more. 100 % spot on service. Honored our warranty even though it was misunderstood, highly skilled in repairs and so very pleasant . Will def be purchasing all of my furniture needs for here. Thank you Jason.”
10AM - 8PM
1237 N Dupont Hwy #103A, Dover“Domingo was a pleasure to work with I recently broke my back and helped me find u bed that takes the pressure off if it and still suits my honey’s needs … we are two very happy people right now !!! Thank u thank u”
“Excellent customer service.Jonathan, the sales assoc. was so helpful at meeting my needs and price range.It's my Style, was able to setup a delivery time, and putmy purchased items, to-gether the next day. Love,this place !!! ????”
10AM - 9PM
1061 N Dupont Hwy, Dover“Javier your salesman is great. We purchased furniture in October from Bob's in Felton DE, Javier was our salesperson, we could have made this recent purchase from your 202, Wilmington store, which is so much closer to where we live, but we wanted to deal with Javier again. You can purchase furniture from any store, but you won't always get the costumer service, professionalism, or attention to detail that Javier exhibits. Please show him how much you appreciate him as an employee as we do as a customer. Thank you Javier.”
“John was amazing!. Very professional explained the benefits of each product. Was not pushing like most sales persons. Delivered on time. Overall 5 starts We will be back!. # bestnitessleepever”
10AM - 8PM
1365 N Dupont Hwy, Dover“Great experience learning about the different types of beds and offerings to meet the needs of my disabled father with mobility and circulation issues. Got a fantastic bed for him to recover and heal.”
“Went in looking for a box spring. They had it in stock at a reasonable price, processed the sale quickly, and even helped us fit it into our van. An excellent experience.”
“The customer service I received from CJ personally was excellent. I am very happy with my purchase and look forward to doing business with Urban Furniture Outlet again in the near future.”
“Good prices and a very good selection to choose from. Delivery if local. I have purchased many items there, and if you need appliances I would check this place out first.”
“I recently visited the Macy's in Dover Mall. Teresa assisted me while she was working in the kids dept. I noticed her exceptional customer service skills with the customer ahead of me. When it was my turn, she convinced me to use my Macy's card, which I was reluctant to use and did not have with me. She looked it up and saved me money and I paid it off immediately which required her to look the account up again. She was so efficient and expedient. Kudos to Teresa, she deserves an award. Truly an outstanding employee!”
“Thank you to our Sales Associate Elizabeth which my husband gave her a new name Lizzy, who was the sweetest person from the time we walked in and helped us tremendously with finding what we were looking for until check out. She knows her stuff. Again thank you Lizzy?”
“Kawain was amazing to work with, didn’t hover over me while most sales people do while purchasing beds and furniture. He was extremely knowledgeable and helped me find the perfect bed. I purchased the Tempurpedic Breeze With the pro smart base. And once I left, I had such a great experience that I called him back and asked him to price out 2 other beds for my daughters. I highly recommend this place and ask for Kawain.”