Winner Dover Auto Body Shop is a reliable and customer-focused auto repair center that has consistently received positive reviews from its clients. The staff, particularly Felicia, are praised for their exceptional communication, attention to detail, and willingness to go above and beyond to ensure customer satisfaction. Customers have highlighted the shop's efficiency, with repairs being completed quickly and at reasonable prices. Felicia has been described as a "tiger-mom" who tirelessly advocates for her clients, particularly when dealing with insurance companies. Her commitment to keeping customers informed throughout the process has been highly appreciated. The shop's work quality is also commended, with customers noting that the repairs are done well. In instances where there were unexpected issues after the initial repair, the shop promptly addressed the concerns and made things right, even when it was not their fault. Overall, Winner Dover Auto Body Shop has earned a reputation for honesty, reliability, and exceptional customer service. Customers have expressed their confidence in the shop and have highly recommended it to others in need of auto body repairs.
Worked with Felicia when my car broke down. She put me at ease while I was stressed out about making it to my job event on time. Work was done quickly, and efficiently. Prices weren’t terrible either.
September 2025
Highly recommend this place. Felicia saved my life she is an angel! I'm not from this state and when I had my accident I was all alone and having a terrible anxiety attack thinking I wouldn't make it back home on time. Felicia made it possible and within 2 days my vehicle had been fixed. Thank you Felicia!
September 2025
I’ve never been to a center that is so fast with insurance estimates and the communication was phenomenal. Felicia came to bat for me and was amazing with keeping me in the loop! highly recommend!