The Verizon store in Middletown offers a convenient location for customers seeking mobile, 5G home internet, and business services. Customers can visit in person or order online for pick-up, free two-day shipping, express lockers, or same-day delivery where available. The staff at this store are highly praised for being professional, patient, and helpful. Many customers highlight the knowledgeable service, with employees like Jordan and the manager Kelly providing exceptional assistance. Customers appreciate the detailed explanations, assistance with trade-in deals, and solutions to account issues. Several reviews mention a positive experience, with one customer stating they normally dislike visiting Verizon but had an excellent experience at this location. The store is a corporate Verizon store and offers some of the best trade-in deals around. Overall, the Middletown Verizon store is known for its friendly, professional staff and helpful service, making it a preferred choice for Verizon customers.
Great service and so helpful. Nile helped me file a claim through the insurance I had on my Verizon account, set my appointment and it was fixed with no cost to me. Definitely going back when I'm ready for an upgrade. I highly recommend them!
April 2026
Great customer service, personality, knowledgeable.
April 2026
Taylor from the Middletown store was Wonderful!! She showed me so kindly how to delete duplicates. How to free up more space for the cloud. How to delete messages! She was amazing and so patient! What a great employee!
