“I've had 4 in bank experiences and all were top notch service. Approach an employee with kindness and undertanding that things happen on the back end that are out of their control, or things happen that might be the customer's oversight, and they are more than willing to help. Approach with anger and being a Karen, what else do you expect?”
“Could it be that people who wrote "negative" reviews of the Millville M&T location , have the wrong M&T bank ""OR"" the wrong location altogether...?!?!? The staff at the Millville location are absolutely WONDERFUL people..! They are courteous, knowledgeable, and ALWAYS very helpful..! It is an absolute joy to bank at the M&T Millville branch. Paula, Anita, Cyndi, Tom, Souzan and manager Shani (to mention a few that we have dealt with) ALL receive 7 stars ( with 5 being the highest )...! We have had the need to visit this location quite a few times for various reasons over the last 3 years, and EVERY SINGLE TIME, our questions, issues, and non issues were handled promptly and professionally. The ladies that staff the drive thru, are ALWAYS friendly. This all being said, I have NO IDEA how a negative review could even be written about the staff in Millville. I encourage ANYONE looking for a bank down in this area, to look to this location to meet your banking needs. I wish the folks at the Town Center M&T location continued success, and want you all to know that we sincerely appreciate each and everyone of you...!!”
“6-9-2026
We have been banking at County Bank of Millville, DE for over a decade. I wanted you to know that I think you have an absolutely extraordinary Manager in Zita Pennypacker. She is always kind, cheerful, efficient, and eager to please. Zita is an amazing bank professional.
Zita has taken care of many banking procedures for us. IRA, POD's and safe deposit boxes. etc.
It is always a pleasure to work with Zita.
I hope that County Bank of Millville recognizes Zita for the exceptional employee that she is.”