The Home Depot in Newark, DE is more than just a hardware store; it is a helpful and friendly place for residents to find tools, appliances, outdoor furniture, and building materials. Customers appreciate the welcoming staff, with many praising employees like Ashley at the service desk for being kind, helpful, and friendly, and others mentioning the professionalism of Kevin and Chan when renting a material lift. The store is known for its excellent customer service, with staff members like Pam and Sarah going out of their way to listen and assist with customer concerns, making visitors feel valued. The store also offers services such as key duplication and custom rug making, providing additional convenience. Although one minor experience involved a slightly grumpy staff member at a kids workshop, overall, customers have positive impressions. The team’s willingness to help with projects, whether it’s securing a lift or offering product recommendations, makes it a preferred choice for home improvement needs. Many customers find the store to be a one-stop shop with a wide selection of products and staff ready to support their projects. The Newark Home Depot is committed to providing a helpful, friendly, and welcoming environment for all who visit.
Thank you, Natasha! We called searching for Behr paint, and although, this store did not have what we needed she exhibited patience and determination whilst attempting to locate the product. I appreciated her effort and her attitude made the ordeal a bit more tolerable.
May 2024
We did the kids workshop, lady was slightly grumpy when asking a question. Not sure what that was about. The question was about the apron and if we were just late getting to the event to get it.
April 2024
Went in to get a couple of things. In and out quickly.
