“My father worked as a commercial electrician his whole life, when he passed away we had some many tools we did not know what they were or what to do with them. The owners of DTX were so friendly when I called to ask about bringing in tools and when I dropped them off.”
“At Building Fasteners they have very good service ! They are always pleasant when I go in!! They have a coffee area in the customer waiting area ! I love going in there to one order, & two talk to the people. They are always very friendly & helpful.”
8AM - 5PM
22 Albe Dr, Newark8:15AM - 4:45PM
855 Dawson Dr, Newark“Excellent customer service and overall experience! I received an item in the mail with missing nuts and was assisted in finding what I needed in under 3 minutes. Mr.Lilly came through strong for us where the big hardware store fell short. Extremely reasonably priced as well. Thanks again! On our way to the ice-cream parlor.”
7AM - 3:30PM
302 Gabor Dr, Newark“If you wanna buy Blinds from The Home Depot, Kadeem is the right associate to assist you!! He is amazing and will give you right advice, measure and cut for you!! 5 Star for KADEEM!!”
“Had no problem getting help to find what I needed and someone to cut to size as I am an apartment dweller without proper space to cut at home. Thank you Home Depot!”
“Headline: The cashier went above and beyond to make sure I got the assistance I needed and turned what would have been an irritating experience into a pleasant one.I came in to purchase a piece of lumber and have it cut so it would fit in my car. I purchased the lumber and the cashier immediately went on the intercom and requested assistance at the wood cutting station. I walked back there and waited awhile for someone to come, but I was reassured multiple times that I hadn't been forgotten because everytime the cashier saw me still waiting I could hear her announce on the intercom again that assistance was needed at the wood cutting station. The cashier even came over in person to assure me that she was doing everything she could to get someone over there. Eventually a Lowe's team member came over with the manager and cut the lumber for me. The manager handed me one piece of lumber and he offered to carry the other piece to my car since he could see my hands were full holding my child in one arm and the first piece of lumber in the other. The cashier went above and beyond to make sure I got the assistance I needed and turned what would have been an irritating experience into a pleasant one. Overall, great customer service here!”
“I had the opportunity to have the assistant manager Pam. Find an amicable solution to my concerns. Which made me feel heard and valued as a customer. I also met Sarah who took time to listen and help me and give me information I did not know. Home Depot could make happen. If you find a carpet you like, you can have a rug made out of the design. Plus Barbara was extremely helpful to this old lady. By showing concern when I became overwhelmed and had to sit for a while. Every employee there spoke and offered me assistance. When most store employees ignore you and devalue your patronage. It was truly a 5 star experience. Thanks Home Depot❤️✌️”
“This Home Depot has the nicest staff of any hardware store around! I have visited this store at least 20 times in the months since we moved to Newark and have never had a bad experience. My only complaint is that they have a slightly smaller selection of items than the Churchman's Road location.”
“My family and I have always found Harbor Freights associates' are very knowledgeable, helpful, friendly and provide excellent customer service, Great job all.”