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“The workers here were Great helped fix the mess that the tmobile in Bear did and were súper friendly and helpful go check oye Jeremy Paige Alondra Gaby And Katy!!!”
“I would like to express my sincere appreciation for the outstanding service provided by the T Mobile Team at the Newark / Glasgow store in People’s Plaza. Over the holidays, I purchased two smartwatches for my children and was able to take advantage of some fantastic sales. However, when I received my recent bill, I noticed I had been overcharged for certain items.
I visited the store to resolve the issue, and the manager, Derrick, demonstrated exceptional patience, professionalism, and care. Derrick promptly corrected the billing discrepancy and ensured that my concerns were addressed with genuine courtesy. The level of customer service I received was truly impressive.
With many T Mobile locations in the area, I can confidently say that if you are seeking the best customer experience, you should visit Derrick and his team at the Newark / Glasgow T Mobile store. Their commitment to customer satisfaction sets them apart!”
“Everyone in this location is super helpful and friendly! The store manager, Amanda, was a huge help taking care of an issue for me. Essentially tele-sales dropped the ball on a promotion and she worked for months trying to figure out ways to get the credit I was due.
She went above and beyond when she could have told me tough luck. Thank you for your help!!”
“I went to this Verizon location because of my broken phone,and needing a replacement phone comparable to what I had. I was assisted by representative Syrcee, and she was very knowledgeable, explained serval options to accommodate my desire,s and Syrcee was very thorough in helping me getting my service back . I really appreciated her level of professionalism! Also I was glad, I chose to go to this Verizon store to meet Syrcee!”
“LISTEN!!! My girl Alex C. saved the day!!! If you need something she is AMAZING! I couldn't have asked for a better Verizon customer service rep. She genuinely wants to help and truly listens to your needs. She didn’t have to listen, she didn't have to provide extra solutions to my issue but the simple fact is that she did. She is extremely passionate and sincere about giving the best to every customer. All I can say is, if you need FORT KNOX on your child's phone💯.... she definitely has you covered 🤣😂.
❤ Thanks for being awesome Alex C.”
“Dealing with t mobile over the phone was brutal. Stopped into this store to resolve an issue. Josh has the patience of an angel, worked out our problem as we were switching over from Verizon. Activated everything and helped transfer all Apple IDs into the new phones. In a world of brutal customer service, this guy actually cares and went above and beyond for our family.”
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“Amazing shop and owner! He helped me so much with my phone battery and I definitely recommend to anyone that needs a new phone, phone repair or anything related. Will definitely be coming in the future!”