Internet Service Providers in Newark, DE

“TT from T&T is awesomeness. He's kind, friendly and very helpful. He fixed my daughter's IPhone at the best rate ever and even educated me on somethings about my Note. This si officially my phone repair guy. Check him out at the farmers market on Kirkwood Highway. He is the ? best”

“I would like to express my sincere appreciation for the outstanding service provided by the T Mobile Team at the Newark / Glasgow store in People’s Plaza. Over the holidays, I purchased two smartwatches for my children and was able to take advantage of some fantastic sales. However, when I received my recent bill, I noticed I had been overcharged for certain items.

I visited the store to resolve the issue, and the manager, Derrick, demonstrated exceptional patience, professionalism, and care. Derrick promptly corrected the billing discrepancy and ensured that my concerns were addressed with genuine courtesy. The level of customer service I received was truly impressive.
With many T Mobile locations in the area, I can confidently say that if you are seeking the best customer experience, you should visit Derrick and his team at the Newark / Glasgow T Mobile store. Their commitment to customer satisfaction sets them apart!”

“Where to start, the staff was extremely helpful and friendly. Above and beyond to assist with all of my needs pertaining to my phones and my plan. Would recommend this store over any others in the area in terms of product availability and customer service.”

“I went to this Verizon location because of my broken phone,and needing a replacement phone comparable to what I had. I was assisted by representative Syrcee, and she was very knowledgeable, explained serval options to accommodate my desire,s and Syrcee was very thorough in helping me getting my service back . I really appreciated her level of professionalism! Also I was glad, I chose to go to this Verizon store to meet Syrcee!”

“On New Years Eve I had to go to the Xfinity store at the Christiana mall, after spending over 5 frustrating hours on the phone with multiple customer service representatives that were of no help, and was immediately greeted with a smile and positivity by the store manager Amanda. My issue is very complex and while they were unable to resolve it at the store, Amanda filed a ticket right away, explained the process with transparency and has remained in contact with me each day to update me on what she knows and next steps. She continues to do everything in her power to help resolve the error made by Xfinity and takes a lot of personal pride in her job and helping customers. She is an amazing asset to the organization and I’m grateful for everything she has done to try and help me. - Natalie B”

“My experience with T MOBILE has not been the greatest. I was considering being a Business customer and was sent equipment with the promise and understanding that the representative would return to install the modem and set up phones. The Rep never returned.
Subsequently after 30 days. and the Rep never returned. We tried to return the unopened boxes of equipment which we were told could be dropped off at any T MOBILE center. Well did I get a runaround for that !! Went to the one on Dupont Hwy, waited a hour to be told I needed to go to Christiana Mall or Kirkwood Hwy to get a label to return the equipment. I was also told that this same Rep had done the same kind of same bad service to countless others. Get to the mall wait another hour. Left there with the same equipment but this time, left with the promise from the customer service that I would receive a email with the shipping labels. Two weeks later, Never received the labels.
I would like to thank to two individuals at the Mail that sat with me on the phone and diligently tried to solve my problems with return of the equipment that T Mobile says I will have to pay for. SMH
The 5 star review is a Thank you for Luther and Ziara. Without your help nothing would have been accomplished. I still have to try again to get the label and return the equipment that I will not pay for.”

“I was having a very bad experience with my service and the customer service representative on the phone but the agents at this store was very patient and helpful with me a helped until I was satisfied and all good. ?”