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“Broke my screen on my phone and Stopped in the shop and was welcomed with great hospitality. The person in there was able to help me in a timely manner and explained in great detail with a knock out price.”
“Five stars. Very entertaining. And informative. What fun!!!!
A week later the phone was in. I went to pick it up. A different person was there. He was rude and actually shut off the service without telling me. Another rep from another store eventually helped me. I would not go back to the store in Suburban plaza”
“Amazing shop and owner! He helped me so much with my phone battery and I definitely recommend to anyone that needs a new phone, phone repair or anything related. Will definitely be coming in the future!”
“The device I bought was not in stock. The exchange is a joke. I will receice a $1100 credit spread out over 36 months is ridiculous. I should be credited at the point of sale. Clerk Andrea was fine. Issues were not her fault.”
“Lillie was amazing and so helpful. She was extremely knowledgeable and so friendly. I've already recommended a friend to go see her at the store! I like my new phone too!!”
“Emily was beyond helpful, knowledgeable and shared different products that's were available. She made our phone upgrades rather seamless and easy. We will definitely visit this location again!”
“My family and I came in at the end of June to upgrade phones and get change our plan. We walked in at 7 pm, knowing they close at 8, thinking it wouldn't take more than an hour. Our friend Yovani walked us through all of our choices, found ways to save more and get more with our plan, and stayed past closing time to make sure everything was working properly. He is an absolute gem to this Verizon store. We've had hit or miss with some Verizon stores, but will definitely go back with the service we've received from Yovani!!!!”
“Worked with Jay at the Chesnut Hill Verizon store today. he was extremely professional and gave me excellent service. I would highly recommend both J and this Verizon store if you’re looking for specific products or services. Thank you Jay”
“After spending DAYS circling the drain on the abysmal website and the worst call center in the world .....I finally went in person and was helped by Alexandria who was AMAZING! She was able to address my issue immediately, was caring and knowledgeable. The best of all was she provided me with information about products and my account options without being super pushy. We will be coming back to see her again for all our future phone purchases! You are lucky to have her for an employee!”
10AM - 9PM
2515 Kirkwood Highway, Newark
Mobile Phones
“excellent work great price and friendly.when you need your cell phone repaired this is where you need to go, tell him Pop sent you, you won't be disappointed.”
10AM - 8PM
160 Grove Lane, Newark
Mobile Phones
“Grove lane is a much better location!! Better service!! I was taken care of by a representative named Gregory!! He assisted me in upgrading my son's phone!!! 10 star service!!!”
9AM - 8:30PM
900 Center Blvd S, Newark
Mobile Phones
“Great service, knowledgeable staff, Great leadership. Explaining everything in detail. Great stick to it tel the problem is resolved. Top notch customer service . NEED TO GIVE ALL A RISE IN PAY!!!!”
“I would like to express my sincere appreciation for the outstanding service provided by the T Mobile Team at the Newark / Glasgow store in People’s Plaza. Over the holidays, I purchased two smartwatches for my children and was able to take advantage of some fantastic sales. However, when I received my recent bill, I noticed I had been overcharged for certain items.
I visited the store to resolve the issue, and the manager, Derrick, demonstrated exceptional patience, professionalism, and care. Derrick promptly corrected the billing discrepancy and ensured that my concerns were addressed with genuine courtesy. The level of customer service I received was truly impressive.
With many T Mobile locations in the area, I can confidently say that if you are seeking the best customer experience, you should visit Derrick and his team at the Newark / Glasgow T Mobile store. Their commitment to customer satisfaction sets them apart!”
“Came to the store the woman who was working helped me, and was polite and fast! This is the best experience I have ever had dealing with Metro and I’ve been a customer for years!”
“I went to this Verizon location because of my broken phone,and needing a replacement phone comparable to what I had. I was assisted by representative Syrcee, and she was very knowledgeable, explained serval options to accommodate my desire,s and Syrcee was very thorough in helping me getting my service back . I really appreciated her level of professionalism! Also I was glad, I chose to go to this Verizon store to meet Syrcee!”
“Impressed! - Very easy to use and extremely quick. Yeah - Sure, they could have given me more $ - But, honestly - What's fair is fair. I was utterly stunned @ how easy it was to do business with these guys. Convenient! - The employee that "Assisted Me" was extremely pleasant and polite. I was literally - "In and Out". No joke - I'm actually going back there tomorrow to "Cash In" my iPad. Thanks for being so reasonable! If you were wondering - YES - They give you more money here than they do @ the Apple Store. I hope nobody was actually surprised by this? LOL! ;-)”
“The workers here were Great helped fix the mess that the tmobile in Bear did and were súper friendly and helpful go check oye Jeremy Paige Alondra Gaby And Katy!!!”
“LISTEN!!! My girl Alex C. saved the day!!! If you need something she is AMAZING! I couldn't have asked for a better Verizon customer service rep. She genuinely wants to help and truly listens to your needs. She didn’t have to listen, she didn't have to provide extra solutions to my issue but the simple fact is that she did. She is extremely passionate and sincere about giving the best to every customer. All I can say is, if you need FORT KNOX on your child's phone💯.... she definitely has you covered 🤣😂.
❤ Thanks for being awesome Alex C.”
“Dealing with t mobile over the phone was brutal. Stopped into this store to resolve an issue. Josh has the patience of an angel, worked out our problem as we were switching over from Verizon. Activated everything and helped transfer all Apple IDs into the new phones. In a world of brutal customer service, this guy actually cares and went above and beyond for our family.”
“I would like to recognize Brian, Mary, and Austin for their knowledge of the Apple iPad Air. I’ve had several Apple products for many years, then comes a time to update and upgrade to newer versions. All three of these team members are patient and understanding when a guest is exposed to newer technology. They made me very comfortable and I wish to thank them.”
Mobile Phones
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“Thank you Freddy ! Absolutely amazing dealing with my complicated situation , got me the phone I wanted and at a great price ! Thank you for being so patient and understanding with me and my son as well , highly recommend this place if your looking for a good deal and amazing experience”