Martin Kia is dedicated to building long-term relationships with its customers while providing a no-pressure car buying experience. The dealership emphasizes a welcoming atmosphere where customers feel comfortable during the purchasing process. Many reviews highlight the exceptional service provided by staff members like James King-Robinson and Vernon Sharper, who are praised for their attentiveness, transparency, and ability to streamline the buying process.
Customers appreciate that they received their desired vehicles quickly and efficiently, often completing transactions within a couple of hours. Vernon, in particular, received accolades for his superb customer service when finalizing deals remotely, ensuring a fast and straightforward experience. Other staff, like Matt K and Denise Moen, are also mentioned for their professionalism and dedication to customer satisfaction, going the extra mile to resolve issues and provide valuable information about the vehicles.
Overall, Martin Kia stands out for its commitment to customer care, making it a highly recommended dealership for anyone looking to purchase a vehicle. The combination of knowledgeable staff, efficient processes, and a supportive environment has earned Martin Kia a loyal customer base eager to share their positive experiences with family and friends.
It would be a 10 star if I could. Knowledgable, friendly, not pushy, and a smooth process overall. Couldn't have had a better car buying experience!
September 2026
My '23 Niro SX touring is a blast to to drive/thinks Its a roadster. It had stop/start noises? With a lot of patience; Darren & Stepney got it fixed. Thankyou Martin.
September 2026
Lee and the finance team were incredible. Best car buying experience I’ve ever had!
