Victra, a Verizon Authorized Retailer in Newark, DE, is known for providing a positive customer experience. Customers appreciate the knowledgeable and professional staff, especially the managers and employees like Gabrielle, who go above and beyond to assist with device setup, repairs, and purchases. Many have been returning to this location for over 10 years, citing their consistent friendly treatment and appreciation for their business. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers highlight the helpfulness in setting up new phones, switching carriers, and repairing cracked screen protectors. Overall, this store has a high reputation for friendly, courteous service, and skilled staff dedicated to connecting technology to life in a trustworthy and efficient manner.
Yovani goes by Mr. handsome was awesome. He was very patient and very intended to all of my knees and customer service.
May 2026
Service was excellent! Didn’t try to squeeze anything in on me for just upgrading my phone, and they ended up saving me money on subscriptions I already had.
May 2026
Knowledgeable, attentive, friendly, they are usually very busy, so the wait can belong but it's worth it
