Walgreens, a popular pharmacy chain, has received mixed reviews from its customers. Many customers have praised the helpful and knowledgeable pharmacy staff, particularly commending Andrew for his respectful, caring, and friendly attitude. Customers have also appreciated the wide selection of products, including specials on makeup, perfume, and nail polish. However, some customers have expressed disappointment with the shortened pharmacy hours during the COVID-19 pandemic. They have also suggested that the store could benefit from a more diverse selection of vitamins, supplements, and food items. The long wait times at the checkout have also been a source of frustration for some customers, with some blaming the corporate policy of not using self-checkout. Despite these challenges, the Walgreens staff has been described as generally helpful and kind, even in the face of rude or difficult customers. The manager has also been responsive to customer concerns, such as addressing an issue with the unit price on a product. Overall, Walgreens seems to provide a mixed experience for its customers, with the pharmacy staff and product selection receiving praise, but the long wait times and limited selection in some areas causing frustration.
Pharmacy at Suburban Plaza in Newark, Delaware was a great experience. Pharmacy tech and Pharmacist both kind and helpful. Would definitely return to this location
December 2025
Brian was incredibly helpful solving a last-minute photo emergency. He was attentive and incredibly nice. He is an exemplary example of the kind of employee. Any company would be grateful to have representing them.
December 2025
Brian, the manager, was exceedingly helpful and took time before he left for his lunch break to loan us a USBC cord so we could upload some pictures. 🙂 Thank you Brian. You made this painless. 🙂
