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“Great people who take the time to make sure you find what you want. They have almost everything a big box store has, with the addition of helpful and knowledgeable staff. I like giving a small local business an opportunity to sell me what I need before using a large corporation. Also... They can fill permanently mounted RV propane tanks as well.”
“Easily live their values
Committing to interact with each Customer. Check.
Offering value through the entire buying experience. Check.
Stocking “hard-to-find” products and an array of “everything” needed. Check.
Serving and supporting the local Community. Check.
Friendly and personal.”
“Posting this review in hopes that the management will see it and correct the issue. Firstly, I love this little hardware store. And as a woman, I’m generally not much interested in what’s in the hardware store when we go. But this little store is different. They have so many cute things to look at and the plants, oh my goodness the plants. They have e plants to look at seasonally. The staff is so very nice and friendly, and always happy to help. I’ve never met anyone there I didn’t like. But here’s the issue. Today (Sunday) I was there a little after 9 am. Grabbed the couple of things I needed, took a quick look outside at the plants and then headed for the check out. Oh my god. Much to my surprise there were about 15 ppl in line when I first walked up. Shortly thereafter there were 13. By the time I actually got to the checkout lady (who was so nice), there were close to 20 ppl in line behind me. There was only one lady checking ppl out. A few ppl asked her why she didn’t have any help. The next person comes in at 10 she said. A number of customers were annoyed by the wait. One told me it’s this way every Sunday morning. He wondered how many times it has to happen before Ace will fix it. We watched an employee make popcorn, and then watch it pop. I asked a very sweet staff member as I walked out why he wasn’t checking ppl out to which he told me that he’s “not trained to work the register.” I find this ridiculous. Perhaps you have your reasons for not cross training, but in the very least s hire additional ppl to work the regis . Check your cameras pls. Ppl will eventually get tired of this and just shop somewhere else. Chk your cameras pls.”
“We are new to the area and needed to purchase some items for our new home.
Went over to Rommel's Ace Hardware in Selbyville.
While looking around and talking to one of the staff we purchase a BBQ from this store.
Store is clean, we'll stocked, easy to park your car. Staff is friendly, helpful and professional and are very willing to help.
I will return.”
“Use this store. Don’t waste gas & time on a trip to Home Depot or WalMart. Have been using this store for at least 25 years. Has everything you need. Prices about the same. And some cute things, too. Super helpful and knowledgeable.”
“Valerie was the lone waitress working hard to make 6 tables of hungry guests happy. Kitchen must have been short staffed also. Lone bartender was also racing to keep up with bar and restaurant requests. But OMG! The food we had was so good. The crabby cakes were nothing but crab the pirogies were dripping in such a delicious shrimp sauce. I can't help but say it was well worth the wait.”
“Hockers has everything you need! From grocery to hot grab & go food
Fishing gear, Hats sun glasses, anything you need for a day at the beach or out on the water. Hardware store inside. If you need it? Hockers has it! Great prices for gas & car wash on the premises. Friendly staff. Tons of free parking”
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“Great store. I'm always so impressed how many things can be available in one store. I highly recommend this place, and especially given it's so much closer than the big stores. Well done.”