“Walked in expecting to be dropping $100 on a charging port replacement. The guy stopped what he was doing, looked it over real quick, cleaned the port out and tested it.
I walked out in under 2 minutes phone working good again and insisted he accept the $5 bill I had on me as a tip.”
“This was the most pleasant AT&T experience my family and I have ever had. Kevin Roach was outstanding in customer service and knowledge in helping set up and transfer data to our two new iPhones and Samsung device. He was patient, informative, and ensured a smooth appointment to my technologically challenged Mom. We've been customers with AT&T for years and we were happy to see a high standard of customer service and care continues.”
“We went to the T-Mobile store in Lewes this weekend and an employee named Rodrigo helped us. Normally I avoid going to T-Mobile because it's confusing and takes quite a bit of time.
However, Rodrigo was extremely polite, professional and made everything easy to understand. Not only did he find ways to reduce our monthly bill, he had us out of there in a half hour.”
“Sarah was amazing! She helped replace my husband's phone after it was run over by a car and made the whole process easy and stress free. She was patient, answered all our questions, and worked hard to get us the best deal. She even installed the screen protector and showed us a variety of case options, no pressure, just great service. Highly recommend!
I recently went back to Verizon with another issue. It was late on Saturday evening, and Mike was the only representative available. He was working with three customers at once when I walked in. He instantly greeted me and worked me into his workflow. He resolved my issue quickly. Mike was professional and competent. Again, I would highly recommend Verizon in Rehoboth Beach.”