“My iPhone charging port had been broken for years.. I finally took it here today to see how long and how much it would take to fix it and he had it working in less than 5 minutes! So helpful and he didn’t even charge me a dime! (Left a nice tip of course)”
“Visited the store on May 29, 2026. Was no longer able to access apps on my IPhone XR. Alex helped me. Was extremely knowledgeable and explained things in terms I could easily follow. Resolved the issue. Also inquired about getting a newer phone with ATT plan. Although didn’t purchase that day, Alex provided information and options for future decision. Very pleased with my interaction at the store and the attention Alex gave me that day.”
“I had such a wonderful experience at T-Mobile thanks to Mike, the manager, and Leeani, the assistant manager! From the moment I walked in, they were both incredibly kind, welcoming, and personable. They made the entire experience feel easy and genuinely enjoyable.
What really stood out was their sense of humor. Mike and Leeani had me laughing throughout my visit while still being professional, knowledgeable, and attentive. It’s rare to come across customer service that feels this genuine—you can tell they actually enjoy helping people and creating a positive atmosphere in their store.
Mike and Leeani are an amazing team and absolutely deserve recognition for the experience they provide. If you’re visiting this T-Mobile location, you’re in fantastic hands with them. I’ll definitely be back!”
“I recently visited the store for a connectivity issue and Lindsey was patient, kind and took the extra step in making sure this issue was fixed before I left by coming out to my car and making extra sure the issue was fixed with my Car Play
Wonderful!!!”