Dover Federal Credit Union (DFCU) has been serving its members as a member-owned financial cooperative for 66 years, focusing on providing equitable financial products and services. With over 44,000 members, including military personnel, Delaware families, and workplace partners, DFCU aims to create stability and support generational wealth. Reviews highlight the friendly and professional staff at DFCU, who are known for greeting members with smiles and genuine care. Many customers appreciate the kindness and helpfulness of the employees, often resolving issues to their satisfaction. However, some reviews indicate challenges, particularly for small business owners. One business owner experienced significant delays in check clearing, with deposits being held for long periods due to account age. This caused frustration as funds were not readily available for essential payments. Despite the initial difficulties, customer service reached out and addressed the concerns, leading to a more positive experience. Overall, DFCU is recognized for its member-focused service and community spirit, while also facing some operational challenges that may affect small business banking. The commitment to resolving issues and maintaining customer relationships remains a strong point for the credit union.
In short DFC in Smyrna have been a blessing to me with my health taking a big turnaround. The managers, tellers and anyone I spoke to on tbe phone have helped me immensely.. They're the BEST!!
May 2026
Customer experience is very enjoy every time I enter the smyrna office the employees are wonderful
April 2026
I don't give 5 stars, cause nobody is perfect, I really like the people that work there; They are very nice, and helpful, They also listen to u
