Firestone Complete Auto Care has been serving customers since 1926, offering a wide range of automotive services in Wilmington, DE, at 3301 Old Capitol Trail. This one-stop shop provides everything from tire sales to maintenance and repairs for all vehicle makes and models. Customers have noted the friendly and professional staff, highlighting excellent customer service and reasonable wait times. Many reviews praise specific employees, such as Diego and Matt, for their helpfulness and understanding. While some customers experienced delays with their appointments, overall feedback emphasizes the reliability and efficiency of the service. With a commitment to getting vehicles back on the road, Firestone Complete Auto Care is highly recommended for anyone seeking quality and affordable auto care tailored to their needs.
This was at the prices corner store. Overall I like getting my vehicle serviced here, it's close to home and they offer a comprehensive report at a low price. The crew rotation when you stop in will determine the level of service you receive.
August 2024
I like their work but they left my car sitting in the parking lot all day. I had a 2:00 appointment I called them around 5:00 and they had not taken my car into work on it yet. They took customers that walked in after me while I was waiting for my scheduled 2:00 appointment.
June 2024
I giving five stars today because Mr. Diego was very pleasant and understanding and made sure my issue was corrected in the past previous employees did not care as much but Diego was great and he got my car back on the road again…. Thank you Diego @ Firestone on Old Capital Trail in Wilm., DE
