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“mobile pick up option was so fast & convenient! Would highly recommend and use again. Phone was fixed same day and more affordable than apple store or mall stores.”
“I came into this place with no appointment and was still helped right away. Paul handled my phone issue(s) in a timely manner given that it was a tricky one while still juggling other customers that came in. He truly wanted to help me and make sure I left satisfied. I wish I came to this place sooner!!! Would definitely recommend to everyone to check them out.”
“I was so pleased to have awesome help buying my new phone at this location. Caleb and Allison werea10! Very willing to help me decide which phone was the best deal for my money. Caleb also helped me finish a few items with my new cell phone. I will make sure I recommend him and the AT&T store at Naamans Rd. Thank you.”
“Darius was great in helping us with adding my wife to my plan. He’s friendly and professional while also being relaxed making us feel comfortable. He helped me realize that I qualified for a business account and saved us money not only for our cells but also on our home internet. Henry, the manager came by to introduce himself and talk with us while there were no other customers to help. He’s also super friendly, the store just has a good atmosphere. We were going to switch my wife online but are happy we went to this store instead.”
“The employees we're great helping all that they possibly could I got a great deal Isreal and Carla bent over backwards to help me Kudos to the team I'll tell all of my friends to come and see you Thank you Isreal and Carla”
“Our experience with this location was so pleasant that it will be THE only AT&T location I will visit. The staffs knowledge and experience relieved our stress. This location is the solution.”
“Always courteous, knowledgeable and provides quick service. They also always have everything in stock that I go there for. It's clean and nice and cool in the summertime.”
“Switch my phone number to boost and I see a good internet with. Store was very good, the guy working there was very helpful, he helped me to create my Apple ID too .”
“Excellent customer service ! They repaired my phone screen in less then 30 min and they will take the Extra mile to help you. Especially sal, he’s a beast. Keep it up guys !!”
“She is so good. I first bought the phone here last year and now I broke and went to the same store because of her. She explains so clearly. I was so sad that I broke my phone but her words are so comforting that later I felt happy that I got the latest version. She is so good. I would always recommend this store”
“I just left the Concord Pike store next to five below, Scott and Kayla? oh my God it was such an amazing five star customer service experience and I’m thrilled to death. It was seamless. It took no time at all and it was just a great great great experience so positive so bubbly, so energy energetic, and I get a brand new 17 promax Got to pay my bill just great service Scott and Kayla? five star thumbs up !”
“I went to this store on November 25, 2025 to purchase the new 17 PRO. The make sakes rep approached me maybe 15 mins after I sat down and in response to my question said “Absolutely Not”. When I asked what he meant by that he said “I’m just toying with you”. WHAT? I told him that was poor customer service and I am switching to Verizon. I had another poor experience there back in the summer re: Direct TV but that’s another story. I’m done with AT&T after roughly 30 years”
“I am very pleased with the excellent customer service that I had received from Juan Smith and Alan Miller at the Concord Mall store location in Wilmington, Delaware 19803 from Saturday, September 2ND, 2022. Both Juan Smith and Alan Miller helped me out a great deal when I was applying for a new AT&T mobile phone carrier plan.”
“I have received the best service in a while time with Cariely, she was friendly, reasonable, helpful, kind, respectful. She has great customer service, she’s very knowledgeable in the information that was given! Honestly she made my whole day just by her being so professional and patient with me and handling my services. Her personality seemed very easy to get along with, and sweet. I hope her managers see this and truly understand the person they have is amazing! 10/10 rating, I’ve had cricket for a while now and hands down best sales associate yet and that’s coming over here from New Jersey to Delaware! Thank you again Cariely I hope this message finds you well!”
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“Clark is the best cellphone repair guy I have ever been too. He has excellent service and very efficient and professional!!!! Would highly recommend to anyone!!!!”