Pep Boys Auto Service & Tire Shop at 3207 Robert Kirkwood Hwy, Wilmington, DE, 19808 is a trusted local destination for all your car, truck, or SUV needs. With over 100 years of experience, they specialize in new tires, tire repair, and tire replacement, offering same-day services to keep you safely on the road. Their certified technicians also provide comprehensive auto repair and maintenance, including oil changes, brake repair, battery replacement, inspections, and service for hybrid and electric vehicles. Customers consistently praise the excellent customer service at this Pep Boys location. The staff goes above and beyond, from holding the door to expediting services when customers are in a time crunch. They are welcoming, helpful, and ensure customers leave satisfied. One reviewer was "blown away" that Pep Boys did not charge to install headlights purchased elsewhere. While customers miss being able to purchase retail products on-site, they remain loyal, with one saying they take "EVERY CAR I own" to Pep Boys because of the great service and reliable workmanship. Overall, Pep Boys is a trusted, customer-focused auto care center in the community.
My Husband couldn't schedule and take my car for an oil change, so I had to do it. Everything went smoothly. I was able to make the appointment the next day and I was able to sit and wait for it. Men at the counter were nice to me. I just wish an oil change didn't cost so much.
June 2024
Thought I has a headlight out.. turned out to be a broken clip that holds headlight.. they got it so I can go through inspection.. but I have to take it to be fixed.. 5 star customer service at this location
May 2024
Needed a tire patched and they took care of it in no time. Excellent customer service!
