Pep Boys in Wilmington, DE, is a trusted auto service and tire shop with over 100 years of experience. Customers appreciate the friendly and helpful staff, who go above and beyond to provide excellent customer service. The team is quick to assist with a variety of needs, including tire services, oil changes, brake repairs, battery replacements, and vehicle inspections. They also service hybrid and electric vehicles, making them a versatile choice for many drivers. Many reviews highlight the convenient, same-day services that keep customers safely on the road. For example, staff members like Tim and Ashley are praised for their kindness and quick assistance, even during busy times. Customers also note that Pep Boys offers reliable repair work, such as headlight replacements and tire swaps, often at no extra cost. Despite some inconvenience since the retail shop closed, requiring customers to buy parts elsewhere, the overall experience remains positive. Customers trust Pep Boys for their professionalism, quality service, and honest recommendations. They often bring multiple vehicles for service and leave satisfied with the work done. Whether for routine maintenance or repairs, Pep Boys continues to be a go-to auto care center in Wilmington.
My Husband couldn't schedule and take my car for an oil change, so I had to do it. Everything went smoothly. I was able to make the appointment the next day and I was able to sit and wait for it. Men at the counter were nice to me. I just wish an oil change didn't cost so much.
June 2024
Thought I has a headlight out.. turned out to be a broken clip that holds headlight.. they got it so I can go through inspection.. but I have to take it to be fixed.. 5 star customer service at this location
May 2024
Needed a tire patched and they took care of it in no time. Excellent customer service!
