Verizon's store in Wilmington offers a wide range of mobile, 5G home internet, and business solutions. Customers can conveniently schedule in-store appointments or place online orders for pickup or same-day delivery. The store's friendly and helpful staff, such as the kind gentleman, kind woman, Ricardo, Paul, and Krdow, have been praised for their excellent customer service. Customers have reported positive experiences, with the staff being described as thorough, transparent, and compassionate, even during challenging situations like a stolen phone. The store carries the latest iPhone 15 Pro Max, and customers have expressed satisfaction with the overall service and products provided by Verizon.
Rich gave us amazing support! Thank you and on Christmas Eve too! Very knowledgeable and patient. He set us up for a new phone, new plan, and helped me get the discounts that applied to me.
June 2025
I don’t know about these other people but I had a great customer service experience at this store. Everyone is really nice and friendly and chill. Very helpful. Paul and Karina are the best.
June 2025
Jaia was very helpful,knowledgeable, and patient with my mother. Thank you 😃
