“Amazing customer service! Jarred and Phillip helped us move from Verizon to ATNT; upgraded our lines, and even though they didn’t have the new phone I wanted in the color I wanted, they arranged so I could get my new device in less than 2 days via shipping!
Philip was very informative and helpful while also training a new staff member; and Jarred was very helpful in getting us the best deal possible for our needs!
DJ was also super helpful when Phillip had a question or two!
Overall, great staff, stellar service and overall satisfied with our new phone plan!”
“Today I went to AT&T store Newberry Rd Gainesville. I was helped by Thomas he was amazing, answered every question very detailed.He made my shopping experience easy, and he did it with a smile.”
“Went in for 4 new lines that I was porting from 2 other service providers. I was helped by Gwen who was friendly, knowledgeable and extremely patient in helping get it done. I would recommend her for anyone needing assistance as she went through so many options to get done all the things we needed and never once got upset or frustrated.”
“Today, Jesus provided exceptional assistance, demonstrating remarkable patience and professionalism. While I acknowledge that I may have been demanding, it was not out of malice but due to the nature of my requests. Despite the challenges, Jesus remained attentive and dedicated, ensuring that my needs were met over the course of several hours.
What stood out was his ability to manage multiple responsibilities simultaneously. Even as other customers arrived, he handled their needs efficiently and with grace, despite encountering some individuals who were less than courteous. His composure and commitment to excellent service were truly commendable.
I am deeply grateful for his efforts and believe his contributions deserve recognition. His bilingual skills further enhance his value as an employee, and I strongly advocate for him to receive a well-deserved raise. Jesus exemplifies the qualities of a hardworking and indispensable team member.”
“Had a great day with AAA customer service from Justin. Did a trade and got a new phone and changed the phone number. Out in record time with a smile. Five stars.”