The AT&T Store in Gainesville offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. Reviews consistently highlight staff who are nice, helpful, and provide amazing customer service. Employees are described as going above and beyond, offering efficient, pleasurable, and satisfying experiences. They are noted for being fast, knowledgeable, professional, personable, and funny, thoroughly explaining details to help customers understand. Staff assist with finding the perfect devices and plans, even working to upgrade services and reduce monthly costs. These experiences lead customers to recommend the store.
We only waited for around 10 min or so after arriving. Our rep was really knowledge and even took the time to explain a few unrelated things regarding our new phone. It was a really nice experience.
July 2026
This store was actually helpful in solving the problem. The Jonesville store is useless and should be closed.
July 2026
Philip at the Newberry Road location in Gainesville, FL is the person to see , if he is busy please wait and ask for him !!! Customer Service !!! Patience !!!! After several different people, customer service line Philip was able to get our issue resolved by listening and determination!!! Thank you again
