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“I forgot managers name I’m sorry but I went in there with what I thought was a broken iphone.. after I described the problem he knew immediately what it was a 3 second fix absolutely great service and honest people in this store”
“I called about five crickets and couldn’t find the phones I wanted and Alex at the store on archer Road took real good care of me. He called another store and had it brought to that one so I can get the two phones I wanted very nice very helpful. Just a great experience.”
“Sarona was very helpful and knowledgeable! Even though it was busy, she handled my issue with upmost urgency, and was still able to multitask to take care of her other customers.”
“Andre was very helpful, patient , explicit, and very professional. I wish most of the salesmen were like him. I had to call him from home when I had trouble programming the phone, He walked me through it nicely. I want to shoutout a big Kuddo!!!! For him .”
“Cell Xchange expertly fixed my Moto Z3 in less time for less money than other shops. (Some repair shops quoted me higher cost with nearly a week delay to obtain the parts.) Zach and Abby were both exceptionally helpful, friendly, patient, and capable. I'm glad to have found my cell repair shop (although of course I hope I won't be needing them again anytime soon - lol). I will definitely be recommending their services to friends and family.”
“Gwen had the best customer service I’ve received in a long time!! she was incredibly knowledgeable about the phones she had available and she patiently took the time with me to ensure I got the right one for me. definitely coming back again when the need arises!!! Thank you”
“A little sad that Google now charges for storage but these guys were so informative I can't be mad. Alyssa helps me consistently and makes sure I know no problem is too small they are always there to help me. And I greatly appreciate it”
“They helped me when I spilled soy sauce over my laptop touch pad lol, took a little longer than expected but they’re backed up/understaffed at the moment so it’s understandable. Thanks again! :]”
“I brought two iphones in for screen replacements. One of the phones had a screen replacement elsewhere and I was having a lot of trouble with "ghost touching." I don't believe anyone in Gainesville has better pricing than these folks. The quality of the screens appears to be excellent. Turnaround was super fast: both phones were done in an hour and half (and if the person in line ahead of me hadn't been getting a screen replacement as well, they would have had them done in less than hour!). Very happy with this experience.”
“I had been to Gatortec in Gainesville on 34th Street, many times for help with my iPhones. The customer service representatives both Alex and Hannah were very helpful, provided excellent services every time. Both of them are pleasant, professional and solved my issues every time. They are an asset to Gatortec Store.I highly recommend both of them!Thank you both, Alex and Hannah!Great job always!?”
“My recent visit to ATT Gainesville FL, 4thAve was very very good. The salesman David deJonge could not have been more knowledgeable about my home internet ( switching over from Cox) . He was also really helpful in helping me choose my next cell phone and plan..
I’m very pleased with everything and very happy to see that ATT now has more reasonably priced Internet plans.
All in all a great experience.
Thank you for continuing to improve your customer service.”
“I would like to take the time to acknowledge n amazing team member, Dolan, who always goes above and beyond EVERYTIME,we enter Cricket. He has always given us great, I mean above and beyond service, with a smile. What an asset to your company. We will be back! Thanks for helping us with all our needs.”
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“I switched my phone services to Verizon and am so very happy that I did. I am saving a lot of money since the switch and am enjoying spending my extra money elsewhere. The customer service is outstanding, and when I enter the store, I am greeted with a smile, with no wait time.”