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“Had a great day with AAA customer service from Justin. Did a trade and got a new phone and changed the phone number. Out in record time with a smile. Five stars.”
“Amazing customer service! Jarred and Phillip helped us move from Verizon to ATNT; upgraded our lines, and even though they didn’t have the new phone I wanted in the color I wanted, they arranged so I could get my new device in less than 2 days via shipping!
Philip was very informative and helpful while also training a new staff member; and Jarred was very helpful in getting us the best deal possible for our needs!
DJ was also super helpful when Phillip had a question or two!
Overall, great staff, stellar service and overall satisfied with our new phone plan!”
“Today I went to AT&T store Newberry Rd Gainesville. I was helped by Thomas he was amazing, answered every question very detailed.He made my shopping experience easy, and he did it with a smile.”
“Easy peasy for this senior citizen! I walked in and was greeted by Ms. Colon. She answered all my questions, gave me the promotions available, and set up the account for my entire family. They were able to go to any TMobile and trade in their devices. No pressure, just kindness. Customer service with pride, respect, and compassion. I highly recommend TMobile for their perks and promotions. This location is in and out quickly. Ask for Ripley Colon if you want to feel valued.”
“Went in for 4 new lines that I was porting from 2 other service providers. I was helped by Gwen who was friendly, knowledgeable and extremely patient in helping get it done. I would recommend her for anyone needing assistance as she went through so many options to get done all the things we needed and never once got upset or frustrated.”
“Today, Jesus provided exceptional assistance, demonstrating remarkable patience and professionalism. While I acknowledge that I may have been demanding, it was not out of malice but due to the nature of my requests. Despite the challenges, Jesus remained attentive and dedicated, ensuring that my needs were met over the course of several hours.
What stood out was his ability to manage multiple responsibilities simultaneously. Even as other customers arrived, he handled their needs efficiently and with grace, despite encountering some individuals who were less than courteous. His composure and commitment to excellent service were truly commendable.
I am deeply grateful for his efforts and believe his contributions deserve recognition. His bilingual skills further enhance his value as an employee, and I strongly advocate for him to receive a well-deserved raise. Jesus exemplifies the qualities of a hardworking and indispensable team member.”
“My experience today was very good. I made my purchase by pickup and although I have no complaints regarding the products purchased, however I had to wait a bit for the products to be brought to my car and all the spots were busy. But however I will buy by pickup again.”
“I went into Verizon to upgrade my phone. Marco Santiago helped me and he was excellent. Marco went above and beyond to meet all my needs and had great customer service and was very professional . 10/10 would recommend!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I went to the Hitchcock plaza today to pick up dinner and was greeted by friendly faces asking my children if they needed backpacks for school. The guys at the store were so kind and respectful to my family. We were offered cold water and cookies in addition to the free backpacks. I called my family and friends to come up and they were met with the same friendliness that my family experienced. I came to publish a raving review especially seeing how two people are so upset at this organization taking one day out of the many days they operate, to truly give back and service the community. I witnessed them helping customers inside the store with phone issues while others were outside with us passing out backpacks. With the love they poured into the families they came across today, if they closed 15 minutes early, they definitely deserved to do so. Sadly, it’s rare for some outspoken individuals to see beyond their own selfish needs but THANK YOU gentlemen for giving back to your community today!”