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“Jonatra was absolutely amazing. She took her time, was extremely knowledgeable about everything I asked. It was truly a great experience. Thank you so much Jonatra”
“Janeil helped me get a free phone today and Nick helped me add a new line! They are a great team and a great help. Thank you for providing me with the best deals in the city.”
“Christian and Thomas were extremely helpful and patient. The wait at the store can be long, but each customer isn’t rushed and has the staff’s attention. This is important when making an expensive purchase with detailed agreements. Christian and Thomas were both great.”
“We only waited for around 10 min or so after arriving. Our rep was really knowledge and even took the time to explain a few unrelated things regarding our new phone. It was a really nice experience.”
“Five stars all the way!
Anthony provided outstanding customer service from start to finish. The store is clean, bright, and welcoming, which made for a great overall experience. It’s also clear that T-Mobile values its employees. Anthony spoke highly of the company and shared how T-Mobile supports both his career goals and educational pursuits, including assistance with earning his degree.
I can’t say enough good things about Anthony or my experience at this store. The only reason I didn’t purchase more was that the store was out of some of the accessories I needed, so I wasn’t able to take advantage of the 25% off promotion when purchasing three accessory items. My only suggestion would be to stock a wider selection of accessories.
If you’re looking for a seamless phone purchase and transfer experience, visit this T-Mobile location and ask for Anthony. Highly recommended!”
“What a great store! Jason was amazing. The service he provided was exceptional. He was knowledgeable, helpful, and speedily took care of my issue.
Thank you Metro by T-Mobile for providing such a great teammate.”
“Today, Jesus provided exceptional assistance, demonstrating remarkable patience and professionalism. While I acknowledge that I may have been demanding, it was not out of malice but due to the nature of my requests. Despite the challenges, Jesus remained attentive and dedicated, ensuring that my needs were met over the course of several hours.
What stood out was his ability to manage multiple responsibilities simultaneously. Even as other customers arrived, he handled their needs efficiently and with grace, despite encountering some individuals who were less than courteous. His composure and commitment to excellent service were truly commendable.
I am deeply grateful for his efforts and believe his contributions deserve recognition. His bilingual skills further enhance his value as an employee, and I strongly advocate for him to receive a well-deserved raise. Jesus exemplifies the qualities of a hardworking and indispensable team member.”
“My experience today was very good. I made my purchase by pickup and although I have no complaints regarding the products purchased, however I had to wait a bit for the products to be brought to my car and all the spots were busy. But however I will buy by pickup again.”
“we had such a great experience buying a new ipad with Volodymyr!! he was very straightforward with the process and helped us get new wifi and an ipad for a steal!! all together was there for 30 minutes and it was great totally recommend Volodymyr!!”
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“Kelvin is an expert !
Great costumer service skills and knowledge of what he is doing!
Thank you so much!
Verizon you have a great associate on Mr Kelvin.”