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“Justen was super helpful to us when we inquired about ATT Air. Very personable and welcoming. Also ATT Air was awesome and fits our situation. If you ever need help he is your guy!
What a great turn around! Thank you again for the awesome service!”
“Jonarya was friendly from the start. Answered all my questions about multiple phones and all my pricing options while trying to work with my budget. She is one of the greatest sales representatives I've had the pleasure of working with. Her customer service and eagerness to help me get what I was looking for and wanted made the transaction a pleasure. I look forward to doing more business with her in the future. I highly recommend this store because of my experience. Jonayra has you covered and will make sure you get a good deal and what you’re looking for.”
“Thomas Newberry store manager was a wonderful help solving 4 problems on my
Cell. He was very professional and no high pressure tactics when discussing adding a service. As an elder I appreciated so much the time he spent and his patience with my problems of Google Calendar sync, zoom, and texting.”
“Great experience at the T-Mobile store in Oaks Mall! Anna was very helpful and knowledgeable. She patiently helped me change my services and made the whole process easy and stress-free. Excellent customer service—highly recommend asking for Anna!”
“I called from South Florida asking for help getting an iPhone charger and lightning cable to a friend in the hospital nearby this North Gainesville AT&T store. Austin took the charger to the hospital right away. My sick friend was so relieved. Thank you for helping someone you never met. You are a great human Austin!”
“The young lady that helped us, Angie, was amazing. She definitely knows her phones and how to set them up. She showed great customer service and pride in her job.”
“I had a few issues with my phone and needed a phone case and screen protector, Chris was able to show me the better protective cases and screen protectors and was very kind and work with me. Will be back because of him”
“Today, Jesus provided exceptional assistance, demonstrating remarkable patience and professionalism. While I acknowledge that I may have been demanding, it was not out of malice but due to the nature of my requests. Despite the challenges, Jesus remained attentive and dedicated, ensuring that my needs were met over the course of several hours.
What stood out was his ability to manage multiple responsibilities simultaneously. Even as other customers arrived, he handled their needs efficiently and with grace, despite encountering some individuals who were less than courteous. His composure and commitment to excellent service were truly commendable.
I am deeply grateful for his efforts and believe his contributions deserve recognition. His bilingual skills further enhance his value as an employee, and I strongly advocate for him to receive a well-deserved raise. Jesus exemplifies the qualities of a hardworking and indispensable team member.”
“My experience today was very good. I made my purchase by pickup and although I have no complaints regarding the products purchased, however I had to wait a bit for the products to be brought to my car and all the spots were busy. But however I will buy by pickup again.”
“I truly cannot thank Queen, Mike, and Ari enough for the exceptional service they provided. My husband and I were dealing with major issues switching from AT&T to Verizon, and they went above and beyond to help us.
They stayed late, located a phone when none were available in the state, and ensured everything was completely resolved after the store had already closed, even staying more than an hour past closing.
Their dedication and customer service were outstanding. Verizon corporate-please give these amazing employees a raise. They deserve recognition for the level of care they provide.
Thank you again, Bob and Hailey !”
Mobile Phones
Mobile Phones
Mobile Phones
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Mobile Phones
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Mobile Phones
Mobile Phones
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Mobile Phones
Mobile Phones
“I went to the Hitchcock plaza today to pick up dinner and was greeted by friendly faces asking my children if they needed backpacks for school. The guys at the store were so kind and respectful to my family. We were offered cold water and cookies in addition to the free backpacks. I called my family and friends to come up and they were met with the same friendliness that my family experienced. I came to publish a raving review especially seeing how two people are so upset at this organization taking one day out of the many days they operate, to truly give back and service the community. I witnessed them helping customers inside the store with phone issues while others were outside with us passing out backpacks. With the love they poured into the families they came across today, if they closed 15 minutes early, they definitely deserved to do so. Sadly, it’s rare for some outspoken individuals to see beyond their own selfish needs but THANK YOU gentlemen for giving back to your community today!”