Sam's Club is a typical bigger box store and warehouse club offering exceptional values on superior products, including groceries, pharmacy, optical, home furnishings, and more. The store is generally fine, with a clean parking lot and clean bathrooms. Members find plenty of parking space and note that shelves are often full. The deals are unbeatable, and the attached liquor store has amazing prices. The hotdogs, pizza, and fountain drink at the food court are a must, with party platters described as really good; service there is sometimes quick and the food hot. Many employees are very helpful and friendly, though staff in the Cafe are frequently cited as rude and not helpful, especially when compared to other locations. A common frustration involves long lines and crowded front-end areas. While self-checkout lines can be short, there are unnecessary long lines for people paying cash, as not all kiosks accept it. The process for exiting the store also causes delays, with only one person checking receipts, which can take longer than the actual shopping. Suggestions are made for staff to better promote the Scan and Go app function to ease congestion. Despite some operational frustrations, many members love shopping there for the overall value and experience.
I visited your Sam's Club store in Apapja in Saturday and was met with one of the most friendly and fun humans I have ever encountered. Shellie!!! What a treat to be a part of that energy!! You should have more people like her. It makes it a real experience and a good one!!!
February 2026
AMAZING service. Went for one thing came out with more than one thing and the rep Shellie made shopping at Sam's Club awesome.
February 2026
Mona is very helpful when I come to Sam’s club she make sure we are well taking care of them,Mona is a wonderful sale association…
