10AM - 6PM
11806 Atlantic Blvd Ste 2, Jacksonville“Ehson was great at helping my fiance pick the mattress that will be best for him. He was very courteous and informative. He made the experience relaxed and enjoyable.”
10AM - 6PM
3267 Hodges Blvd Suite 8, Jacksonville“Tazwell was an excellent salesman. He was very pleasant and professional. He made sure I understood the differences in each of the mattresses to insure that found the one that best suited my needs. I’m looking forward to a great nights sleep on my new mattress.”
“Taz was such a big help with helping my husband and I find a mattress. He was super knowledgeable and wanted us to find the perfect fit, and not pushy at all which is appreciated when making such an important purchase.”
10AM - 6PM
2200 3rd St S, Jacksonville Beach“Excellent. Thanks! I went back last night and bought another queen bed and frame. Totally professional, excellent place to get a bed or two. This is my go to store now. Tyler really knows his stuff and is totally professional. I appreciate that these days.”
10AM - 6PM
4474 Town Center Pkwy Ste 101, Jacksonville“Niklas was extremely helpful in tracking down the boxspring we needed on short notice. Within a few minutes he texted me a link to purchase and directions to the location. Thank you!”
11AM - 6PM
4764 River City Dr Suite 107, Jacksonville“Seth was professional and informative. He guided us and gave us the best experience in purchasing what we hope to be our dream mattress. Looking forward to great sleep for years to come.”
11AM - 5PM
13423 Beach Blvd #101, Jacksonville“Excellent service and love that it’s owned by a local family. Didn’t try to sell us the most expensive mattress and truly took the time with us to get us the perfect mattress. Delivery was less than a week too. Highly recommended!”
“I love the laid-back, unstuffy vibe of this place. Donovan was great to work with- thoroughly knows his product, but is not pushy, just available and helpful! I love furniture and all things decorating, but hate the pretentiousness that many stores like to convey! Jaxco and its employees feel like friends who care, and they have a quality product to offer!!”
10AM - 6PM
4865 Town Center Pkwy #3, Jacksonville“Mattress Firm associate Mike gave us first class customer service and was so respectful of the limited amount of time I had to give. He pitched the sale and delivery so perfectly for me that I said yes…the entire transaction took less than 20 minutes. Very impressive!!!”
“I was looking for a new sleeping surface but wasn’t sure what I wanted or what would work best for me and my tricky back. Rod was very patient, pointed out several different options and had me try them out. He explained the differences and I was able to pick out a mattress set that I am sure will work very well for me.”
“Brad was the best we have seen! He literally took hours with us and showed us everything thoroughly with exactly what we wanted. Definitely will be back for more purchases!”
“Such a great experience! David was so kind and helpful, and made the whole process so easy. We will definitely be back in the future, and I would definitely recommend David to anyone!”
“A Casper Mattress is worth a try with their 100 Day return policy. We did return ours because the back support just wasn’t there and probably doesn’t come in a box. They have the best customer service and NO customer pressure to purchase. We just went a different direction and still have a favorable impression of our experience with Casper. All their mattresses make a great option for a guest or children’s room.”
“The customer service here was wonderful! Everyone was very patient and understanding while helping me find a TV that best suited my needs. If you're looking to buy a TV, I recommend you come here.”
11AM - 6PM
4875 Town Center Pkwy Ste A, Jacksonville“I brought my Mom to Rooms to Go in TownCenter to shop for her new home. Our sales person was AJ. He was very sweet and helpful to us and made the process easy and comfortable for my Mom. He helped measure the sectional and find a tv console to go with it. I appreciated his patience and knowledge and will ask for him when we go again.”
“Customer service is Paramount in my book; that can make or break any business. I have been mattress shopping for the past three months and I can honestly say I have never had a sales person who was truly committed to helping the customer find the appropriate bed until today with Bryant.Highly skilled at assessing his customer, Bryant asked a series open-ended questions before he began showing the various beds available. This demonstrated to me that he wanted to find the appropriate bed rather than make a sale or just push the high-end mattress on his customer.Bryant truly is great role model for his team as he demonstrated by his selection of the bed, the best one suited for my needs. Being hardheaded (people who know me know it's true) I had to continue searching despite the benefits of what he thought was the best fit. Through this process, Bryant was patient and flexible. He continued to express the benefits of each bed I tried out. It was interesting how Bryant was able to truly define and differentiate each mattress we checked out. But, at the end, I, ended up with the original bed Bryant recommended (I guess I should've listen to him).Customer service has fallen into the wayside with many businesses, however, I can truly say that sleep number truly made a difference today all because of one thing, Bryant's listening skills. His recommendations and actions demonstrated he truly understood what my needs were. The money I spent today will be well worth it! Thank you sleep number for employing a team member such as Bryant who truly knew how to listen and understand customer needs.”
“Victor is an excellent sales person! He works closely with you, listens to your ideas and then suggests great matches for your needs! Victor also keeps you informed of production and delivery dates and always follows up with you!!Charles and the delivery team are professional, skilled and accurate!We could not be more pleased!!Anne Roberts”
“Went to one of the many available national chain mattress stores and felt like I was at a car dealership. Came across Richard's Mattress on Atlantic and was surprised to find it was a locally-owned store and been in business for over 40 years, being the first mattress store in the beaches area. I was welcomed immediately and made to feel at home with no pressure to buy. Mr. Richard is very knowledgeable about his line of mattresses and I happily made my purchase. Mattress arrived and did not disappoint. Delivery went without any problems, the crew was professional, and included setup. Dont let the young lady that assisted with the delivery fool you. She is stronger than she looks!!In short, if you're looking for a high quality, American-made mattress without the sales pressure of a chain store, buy local from Mr. Richard.”