The Spectrum Store in Auburndale provides services for Internet, mobile, cable TV, and equipment. Customers can pay bills, get account help, and shop for new products. The store is often very busy, leading to wait times for those without appointments. Scheduling an appointment is recommended for faster service. The staff is consistently described as friendly, helpful, patient, professional, and efficient. Specialists are acknowledged for resolving issues with expertise and for assisting customers in lowering their bills by adjusting services. The process is reported to go quickly and smoothly when assisted, leaving customers very satisfied. The store has multiple workstations to assist visitors.
I went to return some equipment, had to cancel due to high charges. Carlos was very nice, he didn't make me feel bad about canceling. He was quick, I wasn't there long. He was also helpful & sweet
April 2026
Jasmine was very polite and helpful programming my new phone.
March 2026
Jasmine was great, as always. She helped resolve an issue on my account efficiently and was very professional and helpful throughout the process.
