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“Rhuphanah was extremely kind, understanding and compromising with her customer service. She helped talk me into staying with Spectrum by helping adjust my internet costs and speeds, and deserves all the praise and commendation. Thank you so much”
“Archie Snow was absolutely amazing! He was patient and answered every question I had. He made sure that he gave me the best plan to secure all that I needed with my new device. I would definitely recommend him for any new electronics from Verizon!!”
“I recently ordered a 16 pro with my previous carrier and the phone was damaged within a week. I reached out to Alejandro and not only was he able to get me a better deal by switching to Verizon, he also was able to upgrade my phone and made the transfer process easier! Alejandro has been dedicated to making this possible and stress free! A huge thank you to you and your team for making this happen!”
“I needed to upgrade two phones, and had prepared by using the My Verizon app. My transaction was complicated by the fact that the second phone is going to a different state and there were some condition issues with the second trade-in device.
I arrived just before the lunch rush. I had to wait about 20 minutes, but I was greeted the moment I walked in and put on the list. Everyone seemed focused on customer service.
My sales associate, Vierna, was excellent, understood all of the complications and appeared to work hard to get me a good deal. I was very happy with the results.
If I'm still alive in 6 years and living in the area, I'll use the same store to upgrade again.”
“I live in Indian Lake Estates where we only have Frontier (Verizon) DSL as our internet provider. The circuits have been full for years and the system is in dire need of upgrading as we could only get about 2MB/.5MB speeds. This company started servicing me and my in-laws over year ago. It has been exemplary service for what it is. There tech support is great and responds quickly at all times. My only caution to them is, with Starlink coming to Florida this year boasting much higher speeds and comparable latency, they may need to reevaluate their pricing structure as it can be expensive by comparison. I wouldn't hesitate to recommend them.”
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“Kelsey, is the best manager employee ever! After numerous failed attempts with online techs, nothing worked. Over and over i had no luck getting the service transfered from tmobile to Boost. This has been going on since 5-15-26. Today I went to the Boost store in Auburndale Fl. Kelsey had my phone working perfectly. She did it in less then 2 minutes. Give this woman a BIG raise! If I didnt get this problem, I solved, I would have dumped your service asap! You are so very lucky to have a manager as knowledgeable as Kelsey!”