Internet Service Providers in Aventura, FL

“The customer agent that took care of us was amazing. She made sure that both of us, my girlfriend Ana Leone and myself, Robert Rossi left the store incredible happy with our new phones! Thanks a lot !”

“I am editing this review. I went to the store yesterday and was helped to get in contact with customer service’s support number for a complicated issue. I then left, and ended up getting fraudulent activity on my account. The corporate team that I had to call to resolve this activity thought that the fraud happened from the store, which it did not. In fact, an employee at one of the Customer service lines overseas, changed my email and removed some numbers from my account, trying to hack into my account.

I came to the store after this incident, and the assistant manager helped me resolve the incident with the fraud department and customer service unfortunately, because there were so many people on my account during this issue, there was a misunderstanding that the store was at fault. The manager handled this with grace and dignity. While I can no longer give the customer support at Verizon a five star review after seven years of service because a call center employee did commit fraud, I can give this store an outstanding review for helping me to resolve this fraud. Thank you.”

“Yesterday, I visited this location with the intention of purchasing an iPhone for my daughter. A representative greeted us and introduced us to Claudia, who assisted us with the process. From beginning to end, she was patient and provided excellent information about the various promotional offers. She also offered helpful advice when we encountered issues while trying to port my number. I would highly recommend her to anyone seeking assistance at that location. Thank you very much.”