Internet Service Providers in Aventura, FL

“The customer agent that took care of us was amazing. She made sure that both of us, my girlfriend Ana Leone and myself, Robert Rossi left the store incredible happy with our new phones! Thanks a lot !”

“I am editing this review. I went to the store yesterday and was helped to get in contact with customer service’s support number for a complicated issue. I then left, and ended up getting fraudulent activity on my account. The corporate team that I had to call to resolve this activity thought that the fraud happened from the store, which it did not. In fact, an employee at one of the Customer service lines overseas, changed my email and removed some numbers from my account, trying to hack into my account.

I came to the store after this incident, and the assistant manager helped me resolve the incident with the fraud department and customer service unfortunately, because there were so many people on my account during this issue, there was a misunderstanding that the store was at fault. The manager handled this with grace and dignity. While I can no longer give the customer support at Verizon a five star review after seven years of service because a call center employee did commit fraud, I can give this store an outstanding review for helping me to resolve this fraud. Thank you.”

“I want to say thank you to sales consultant Nick Jimenez and the manager who was working in the store on December 12, 2025 - sorry, I don’t remember his name. In-store reps like them really save this company and help fix what online support can’t.

P.S. Five stars only for Nick. Xfinity customer support overall, as well as their internal operating protocols, is a nightmare.”