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“I stopped by the Verizon store located at 18707 Biscayne Blvd, Aventura, FL, and received excellent customer service from Anthony. He was very professional, knowledgeable, and extremely patient, with a great personality that made the entire experience smooth and stress-free.
I was switching from AT&T, where I was paying $460 for 3 lines, and Anthony helped me move to Verizon for under $150 for 4 lines. The savings were unbelievable, and everything was explained clearly and honestly.
Thank you, Anthony, for your outstanding service. This is exactly how customer service should be done.”
“I want to say thank you to sales consultant Nick Jimenez and the manager who was working in the store on December 12, 2025 - sorry, I don’t remember his name. In-store reps like them really save this company and help fix what online support can’t.
P.S. Five stars only for Nick. Xfinity customer support overall, as well as their internal operating protocols, is a nightmare.”
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“The customer agent that took care of us was amazing. She made sure that both of us, my girlfriend Ana Leone and myself, Robert Rossi left the store incredible happy with our new phones! Thanks a lot !”