Bartow Ford, a family-owned Ford dealership, has been serving the Central Florida community for over 75 years, providing exceptional customer service and high-quality vehicles. Founded in 1948 by Ernest Smith, the dealership continues to operate under the leadership of Benny Robles Jr., upholding the same principles it was built upon. Customers consistently praise the knowledgeable and attentive staff at Bartow Ford. Eli Hernandez and the team went above and beyond to assist a customer in purchasing a new Ford Edge, ensuring a wonderful experience. Aaron's diligence in keeping a customer informed during a three-week repair process for a backordered transmission, and his efforts to reduce the original quote, were greatly appreciated. The dealership's service department, led by Carlos Sandoval, is known for its outstanding customer satisfaction. Customers have expressed satisfaction with the efficient and painless auto-buying process, with Melisa providing personalized attention throughout. Customers also commend the knowledgeable sales representative, Ben Farmer, for his informative and helpful guidance during the truck-buying experience. Bartow Ford's commitment to excellence is further reflected in its fast and efficient service, with customers reporting positive experiences for various maintenance services, including brake flushes, pad replacements, and oil changes.
Tomas in service always provides extraordinary customer care
September 2026
I had a 11/10 experience working with Brandi and Benny getting my new car. Everything was exceptional from the beginning to the end of the process. They made my purchasing process so seamless that I will be referring all of my friends and family and returning in the near future. Thank you guys for being so great!
September 2026
Had a great experience with Jessica hicks. It was a quick and easy process purchasing my new vehicle through her. Would recommend her 10 times out of 10. Great team of people at bartow ford
