“Jessica and Amanda did an amazing job I love the cricket in Bartow you guys are great thank you so much for your knowledge and your help and for your great plans”
“Archie Snow was absolutely amazing! He was patient and answered every question I had. He made sure that he gave me the best plan to secure all that I needed with my new device. I would definitely recommend him for any new electronics from Verizon!!”
“They were able to save my phone. It was turning on and off, I brought it to them and they right away said it needed a new battery luckily, they had one in stock. And the phone stopped shutting off on its own.My old battery seemed to be a little swollen. Before I came here, I went to my carrier, and they told me I needed a new phone. Xtreme wireless was able to fix my phone and save everything.I have inside highly recommended them”
“Darius was fantastic setting up our new phone and assisting us with our billing concerns! He took his time and answered questions we didn’t think to ask! Very proactive and very helpful! Visit him at the Lakeside Village store!”
“Melissa was extremely sweet and amazing. She walked me through the process and checking to make sure I didn't have any questions or concerns multiple times. She made jokes and made us feel more comfortable in the store.”
“Both the store manager Stephen and the associate Neseciy that helped me were very patient. I came in with my two year-old daughter who would not sit still they provided a posterboard and a marker for her so that she could draw and color while I went through my transaction. My daughter also kept taking things off of the display shelf, which they were somewhat OK with and not bothered by, the process was lengthy, but they stayed patient calm and thoughtful throughout the entire experience.”
“David was very sweet and approachable. He was very informative regarding my upgrade. He got me set up very quickly, the price was very reasonable. He is a great worker.”
“Santi at Lakeside Village Verizon was extremely helpful when my husband and I were having some technical difficulties with our IPhones. He was kind, respectful, patient, and knowledgeable. Got us along the way quickly. Many thanks to Santi and his expert service.”
“Could not be happier with the help that Julian gave us on our options on changing plans and upgrading our phones. Very knowledgeable and professional. Highly recommend.”
“Orlando did an excellent job providing the information needed to purchase my new IPhone 17Max. It was a long process with lots of helpful information.
Went back and Orlando had left for the day. Had another employee put on a screen protector. Helpful information as well. Excellent experience.”
“When in to bay a bill for a friend and Maria convinced me to switch my 3 lines from Verizon my bill is cheaper and the service is great couldn’t be any happier would recommend anyone to go see Maria at this store”
“I bought a Samsung from this store a few days ago. The quality of customer service was amazing. The young man was very knowledgeable, friendly, and eager to help and answer questions. Highly recommended!”
“The sales team of Damien and Jazmine are the best! On 06/30/24 and 07/01/24, I Went to this store to resolve a phone insurance issue. Although the phone insurance portion of my phone is not their responsibility, both Damien and Jazmine patiently walked me through the process of making an insurance claim for my phone.
Thank Jazmine and Damien!”
“Joe @ The Winter Haven store is Fantastic.
He was open and honest about how to fix my phone.
He got all my information crossed over to my new phone.
If I have issues I will sure go back”
“I recently went here. I recently got a new phone that I had questions about a few things about how the phone worked. The person I was dealing with was wonderful. Very knowledgeable. She would either help you figure it out. Or I just handed the phone over. Told her my issues. She handled it. She answered any questions I had. I am a senior. I have some trouble with technology today”
“Went today October 14 2025. I needed my phone unfrozen the young lady had it working in under 2 minutes. Don't waste your time at the Dundee store. They just want to sell you something.”
“I don't usually write reviews but decided to since my experience was so overwhelmingly good.Barbie and Lesly helped me transfer my phone back to Cricket from a different carrier. It took a very long time because of an error on the part of the other carrier. Barbie and Lesly were persistent and patient with me. I will definitely stay with Cricket and definitely go to this office for any help that I need! Both these women were professional, knowledgeable and had a lot of good people skills! Thank you!”
“Corrina helped me today with new internet and with other things. She was very friendly, helpful, and professional. Very good experience...will definitely go there again.”
“Chris, the manager, is brilliant. Knowledgeable, kind, and will go above and beyond to help his clients. The store is decked out in all manner of Christmas decorations, providing a warm and welcoming atmosphere. What's especially nice, is he doesn't pressure his guests in his store. I highly, highly recommend visiting for a brilliant deal! Photo taken with my phone purchased at this location. The last is just for fun! Baby Boomer+camera=McFly
Update on this store and it's service. Chris once again was my hero in helping me setting up my laptop (doh). Perfect location, and service. Truly feels like friends work there.”
“I can't say enough about the Verizon store in Bartow! KT and Angie were so informative and went out of their way to assist me!! Angie took the time to set up Apps and assist with the transition to a new Phone!! Thank you Angie for helping me in my time frame. No wait! The best customer service thank you!! I was in there on my lunch break and they both were able to help me in a timely manner!! Thank you!!!”