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“Ray Remos, Store Manager at Verizon in Winter Haven provides Customer Service that is "Top-Notch". He was extremely knowledgeable, patient, reassuring and helpful and so polite. He made sure that we were completely happy with our new purchase. He explained everything in detail and assured us that if we have any additional questions, he would be happy to further assist us. We did not feel rushed even though Ray had customers waiting. He gave us his full attention for which we are thankful. Thank you Verizon for employees like Ray Ramos. In today's rushed environment, it is reassuring meeting a star Employee like Ray that will take the time to help his customers with a smile and reassuring voice.”
“My power button didn't work on my galaxy phone. Took it in to see if they could fix it. Keilyn greeted me the moment I walked in. She told me a couple of hours to come back and it should be done. Sure enough it was ready, again friendly greetings. I will definitely come back for my repair needs and will let others know about this place. Thanks again Phone Spot”
“Amber was amazing! She was so helpful we were in and out very quickly, helped me transfer to my new phone!!! Definitely recommend her for all your cellular needs!!”
“When in to bay a bill for a friend and Maria convinced me to switch my 3 lines from Verizon my bill is cheaper and the service is great couldn’t be any happier would recommend anyone to go see Maria at this store”
“Went today October 14 2025. I needed my phone unfrozen the young lady had it working in under 2 minutes. Don't waste your time at the Dundee store. They just want to sell you something.”
“We had an exceptional experience working with Kat at this store. She took care of answering all of our questions and helping us through some changes we need to make with our plan and phones. She made this stressful situation much easier to navigate. Thanks Kat!”
“I don't usually write reviews but decided to since my experience was so overwhelmingly good.Barbie and Lesly helped me transfer my phone back to Cricket from a different carrier. It took a very long time because of an error on the part of the other carrier. Barbie and Lesly were persistent and patient with me. I will definitely stay with Cricket and definitely go to this office for any help that I need! Both these women were professional, knowledgeable and had a lot of good people skills! Thank you!”
“Corrina helped me today with new internet and with other things. She was very friendly, helpful, and professional. Very good experience...will definitely go there again.”
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“They were able to save my phone. It was turning on and off, I brought it to them and they right away said it needed a new battery luckily, they had one in stock. And the phone stopped shutting off on its own.My old battery seemed to be a little swollen. Before I came here, I went to my carrier, and they told me I needed a new phone. Xtreme wireless was able to fix my phone and save everything.I have inside highly recommended them”