Verizon, a leading wireless provider, offers an exceptional in-person experience at its local Cellular Sales store in Lakeside Village. The store's wireless sales consultants, such as Cathy, Chris, Jessica Hodges, and Logan, are praised for their exceptional customer service, going above and beyond to meet customers' needs. Customers highlight the ease of upgrading their Apple iPhones, Samsung Galaxies, or Motorola edge+ devices, as well as the assistance with selecting the right Verizon plan and accessories. The staff is described as professional, friendly, knowledgeable, and patient, taking the time to address all questions and concerns. Notably, Jessica Hodges is singled out as an outstanding employee, with one customer describing her as "hands down the best person on this planet" and recommending her to anyone seeking assistance. The team is commended for their transparency, problem-solving skills, and genuine care for their customers' issues, often going the extra mile to ensure a positive experience. Overall, the Verizon Cellular Sales store in Lakeside Village is praised for its exceptional customer service, knowledgeable staff, and ability to provide a seamless wireless experience for its customers.
Santi at Lakeside Village Verizon was extremely helpful when my husband and I were having some technical difficulties with our IPhones. He was kind, respectful, patient, and knowledgeable. Got us along the way quickly. Many thanks to Santi and his expert service.
May 2026
I dealt with Kris. He’s so personable. Best customer service experience I’ve had in a long time! He seemed really interested in helping me, while I was having a hard time getting help by the other associates. If you ever go to this Verizon location, I highly recommend Kris!
April 2026
Chris Jacobs was my sales rep . I couldn’t have asked for a better experience. He listened to what I was asking and found the plan that best suited my needs. If you are looking for an honest, patient, knowledgeable rep ask for Chris
