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“I would like to sincerely thank Diana for her outstanding help and support. She was extremely helpful in resolving the issue with my business account. Diana was very professional, patient, and attentive throughout the entire process. She took the time to listen to my concerns, answer all my questions, and find the best solution for my situation.
Her dedication, kindness, and willingness to help truly made a big difference. Employees like Diana represent the bank at the highest level. I greatly appreciate her excellent service and would highly recommend her to anyone who needs assistance.”
9AM - 5PM
9525 Harding Ave, Surfside
Banks
“Recently, my account at Citi Bank was frozen due to a potential fraud. I wanted to express my sincere gratitude for the exceptional support received from the staff at the Bay Harbor Islands branch. Every member of the team was super kind, helpful, and professional in assisting me to check if it was possible to reopen the frozen account. Despite the challenges, they were extremely efficient in helping me open a new checking account as well. A special thanks to the branch tellers and Alexandra, who made the entire experience much less stressful. Thank you so much for your outstanding support!”
“On Friday October 13th, I visited the Surfside branch looking for assistance. Ruben Dario Ramirez Navas greeted me and sat me down. He was empathetic, professional and resourceful, and quickly offered best results.Please acknowledge Ruben for his great customer service and skills.Thank you!”
Banks
Banks
Banks
“I recently opened an account at Flagstar at the Surfside location. Everyone was very knowledgeable, professional and friendly. They told me about any fees and account minimums that seemed standard to me. So far, so good!”