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“I came in and got a new phone and Dre gave me all
Of these extra things I did not need and did not explain anything to me. I now have extra lines on my account i do not need and an internet I can’t use. The nice manager Kathy helped me get the internet fixed today.”
“The employees were very respectful the store was nice and clean and even during lunch they had me in and out in a flash... they give you 1 through 5 to choose but I give you'll a 10.9”
“Let's start with my rating is specifically for a single person Jose.
The company cricket itself is trash.
My partner and I were in a boating accident and lost access to our phones one being completely fried from the water and one being at the bottom of the lake somewhere. They had put us through hoops to give our number transfer pin. Literally when someone is going through the traumatic event of losing everything on board and swimming for our lifes, we now have to fight to get our telephone number to go somewhere else. Because I pay monthly for insurance, and when it comes down for them to replace the phone they want 250 and it's for a used phone ... seriously that ridiculous! So I went somewhere else and the obstacles course cricket put us through was complete hell. I hope yall realize what an amazing employee you have on your hands. Jose knew I was an emotional wreck and was trying to be very comforting and was unbelievably helpful got me in to speak to someone, since I didn't have access to a cricket line to do this he made it to where I had an order for a transfer pin.within 3 hours my pin that I had been fighting for for a week was in my hand. Thank you Jose hope you have a great weekend and a great Easter, God Bless you.”
Electronics
Electronics
Electronics
Electronics
“Very helpful and knowledgeable staff abit far from me, but as it's the only one I have no choice I find it's best to go there for somethings instead of calling customer service”